State Regs
Also known as "The Sunshine State", this state doesn't allow storage of bio-medical waste for more than 30 days.
What is Florida
"CSS" is the acronym given to this proven sales process methodology.
What is "Consultative Selling Solutions"
OSHA is the Acronym for this.
What is the Occupational Safety and Health Administration
Mark Barone manages the Retention Support team, as well as a proactive team that does this.
What is on-boarding new acquisition customers
Signifying excellent salesmanship and a consistent, balanced performance, this is the ultimate prize that a sales rep can win in 2018.
What is President's Club
In most situations, this state requires weekly pickups if the customer generates more than 20 lbs of waste per month.
What is California
This step is designed to elicit an emotional response that makes the customer require a solution.
What is "Probe"
A new hire at a medical practice must complete this training prior to starting work.
What is the Blood Borne Pathogens Standard
This former manager now sells ShredIt to good looking groups of people as an outside sales rep.
Who is Dave DeWeerdt
In Michigan, RMW cannot be held at the producing facility for longer than ______?
What is 90 Days
Profitability, Business Growth, and Compliance are examples of this part of the "Build Rapport" step.
What are "Business Objectives & Buying Motives"
A new employee who handles waste must go through DOT training within this amount of time after hiring.
What is 90 days
This manager previously managed a retail mattress store.
Who is Chris Olandese
If a customer is on this billing cycle, they are billed on the first day of each month.
What is the BM billing cycle
In addition to requiring infectious waste be removed every 90 days, a town in this state is an unlikely surfing destination earning it the nickname "Malibu of the Midwest"
What is Wisconsin?
(The town in question is Sheboygan, which has a surf season lasting from September-March)
You must do these 3 things in order to earn the right to P.O.N.C.
What are:
1. Focus
2. Gather Evidence
3. Gain Agreement
This happens approximately 385,000 times per year.
What are needle-stick injuries
This ISM got slimed on Nickelodeon as a kid.
Who is Chris Londono
Stericycle was born in part thanks to this piece of legislation.
What is the Medical Waste Tracking Act of 1988
This western state requires waste to be picked up every 7 days, unless the customer generates less than 200 lbs per month; but under no circumstances may the waste be stored for longer than 60 days.
What is Utah
The 5 parts of the "Build Rapport" step of the CSS Process
What are:
1. Intro & Agenda
2. Business Objectives & Buying Motives
3. Program Specific Questions
4. Decision Making Process
5. Determine Bias
The 4 key sections of the MyStericycle.com OSHA Safety Plan builder.
What are
1) Exposure Control Plan
2) Hazard Communication Plan
3) Emergency Preparedness Plan
4) Safety and Health Plan
This manager worked in MQ customer service, HCS Retention, and SIT Retention before being promoted.
Who is Frank Roberto
The 3 types of waste streams handled by Stericycle
What are RMW, Path/Chemo, and Pharmaceutical