Add Calls
Add Calls for Credits are sent to this add call division
CREDMEMO
This material is used to fill stations that are placed strategically throughout a client's home
RODENTICIDE
I had a House Fire and cannot continue services
Waive ETF without management approval
This template is used to send add calls to Restart Services
The Transfer/Restart Template
These people should be contacted when a Client threatens Legal action
SM & GM
Add Calls for Downgrades are sent to this add call division
CSS
This material is used to cover the smell of decayed rodents or other pungent pest smells
EARTHBAGS
I am unhappy with the lack of services performed at my home and will not pay any fees. Cancel my account.
Management approval is required
Add Calls are sent to this division to Restart Services
CSS
Clients have this long to receive a rollback after receiving a price increase.
Add Calls for Refunds are sent to this/these add call division(s)
CREDMEMO AND ADMNAR
(Must be two seperate add calls)
This material is used to repel rodents, mainly used in the fall and winter months
PROPELL
My home is being demolished and rebuilt, so I need to cancel.
Waive ETF without Management Approval
I cancelled my service on 01/30, but i'd like to open this back up. What do you need from me(the Client)? Today's Date: 02/10
Client have how many days from signing the agreement to cancel without any fees
3
Add Calls to Mail Agreements are sent to this Add Call Division
SGBRIGGS
This is used in conjunction with the rodent stations to observe rodent behaviors in individual homes
SMART
I'm remodeling my kitchen and need to cancel service for the next 6 months.
Management Approval is required due to only partial construction.
It's been 31 days since I cancelled but I dont want a new Initial fee. Can I still restart?
No, we are unable to make any exceptions past 30 days
Augusta Wildlife can be bestfit up to this many miles
75
Add Calls to Merge Accounts are sent to this/these Add Call Division(s)
ADMNMGR
This can be offered at no cost to secure entry to a home when no one is there
LOCKBOX
I need to cancel because my medical bills need to be priority.
Management Approval is required
If unable to recollect MOP to restart within 30 days of restart request, how will we handle?
Send an email to inform services will remain termed due to lack of reply, and close the Retention Task
Clients Disputing their recurring price, but are not looking to cancel or downgrade, can be offered this.
10% discount off YIF - Send as Credit