Anonymous Tips
What percent of website traffic is anonymous to most brand websites?
What is 98%?
The product that helps R! customers see a lift in abandoned cart revenue.
What is Reclaim?
The reason that brands who have historically used Facebook for advertisting have seen a more recent dip in performance.
What are Privacy Changes?
The main problem that Reactivate solves for R! clients.
What is safely re-engaging stale/dormant/dead email lists?
This is Retention.com's Ideal Customer Profile.
What are direct-to-consumer e-comm brands that use Shopify + Klaviyo?
This is the main problem that Grow solves for clients.
What is identify anonymous website traffic as email addresses?
The main problem that Reclaim solves for R! clients.
What is identifies known audiences browsing anonymously?
The method by which a R! customer uses/sets up our Meta Persistent Audiences tool in the app.
What is an Integration?
The file format that clients must use to upload a Reactivate file in the R! app.
What is an Excel CSV file?
The original name of our current "Grow" product.
What is GetEmails?
What should R! clients do with the email addresses we can identify for them?
What is send them introductory email campaigns?
The three primary abandonment flows that Retention.com's Reclaim product can impact.
What are Viewed Product (Browse Abandonment), Add to Cart (Abandoned Cart), and Started Checkout (Abandoned Checkout)?
The format that we pass an email address as into Facebook.
What is a SHA 256 encrypted email?
The three activity signals Reactivate can tell a client about any given email on a list.
What are last known open, last known click, and known spam trap (yes/no)?
The minimum monthly US traffic and Email revenue a brand must have and earn in order to qualify to use Retention.com.
What are 50k US uniques/mo and $50k/mo email revenue?
The scripting/coding language that the R! collection script is built in.
What is javascript?
The integration that makes adding R!'s scripts (esp Reclaim!) easy AF...most of the time.
What is the Shopify (custom) app?
The two strategies R! clients can pursue in Facebook with R! Meta Persistent Audiences.
What are custom audience retargeting and prospecting?
This is what R! clients should do with their file after they process it with Reactivate.
What is send a re-engagement campaign using segmentation?
The year that R! actually launched (as GetEmails).
What is 2019?
The amount of time it typically takes a R! client to see a positive ROI from Grow.
What is 6o to 90 days?
The reason that R! can identify more abandoners than Klaviyo/Shopify can.
What is Only those who are logged into a Shopify site can be identified for abandoned cart emails/SMS?
True or False: The R! Facebook integration syncs matched emails in realtime.
What is FALSE?
An email address used by email service providers, anti-spam organizations, and email security companies to detecting unsolicited and spammy emails.
The name of Adam's pet dog (can I pet that dawg?).
What is Bonnie Rosa?