Health & Safety
Use of this PPE is required at all times.
What is... a mask.
DOFI stands for
What is... Director of First Impressions
The number of people allowed BOH at any time
What is one (or two for Sunday counts)
One way to encourage guests in their decision to buy
The day we are allowed to purchase in-store
The three things you do when you arrive for a shift, in order.
What is... clock in, complete health declaration, check Zipline
The two required floor roles.
What is... Floor Leader and DOFI
The time that we will process inventory
What is.. when the store is closed.
An example of positive and open body language
What is... face the guest, arms at your side, smiling
Our community priority during first 30 days re-open
What is... maintaining ambassador relationships
This Canadian sporting equipment best represents 6 ft physical distancing.
What is... a hockey stick
The three interactions that can happen at DOFI Service Bar.
What is... mPOS transactions, Hemming pick up, BOPiS pickup
The person who stays in BOH
What is... destocker
What A, C, E, stand for
What is.. Attend to unique needs of the guest, Create opportunities for guest to experience product, and Encourage in decision to buy.
Name 5 Hero Elements
What is... Anti stink, ABC, Everlux, Luon, Luxtreme, Nulux, Nulu, Seamless, Senseknit, Ultralu, Warpstreme
Equipment used to set an alarm for hand washing reminders.
What is... your BBR
Some areas of the store that we may require the use of a host (at least 2)
What is... cash, fits, pants
The name of the formation we use to process inventory
What is... Assembly Line
Two ways you can create opportunities for guests to experience product.
What is... fitting rooms (cleaned regularly, every-other is open, wipe handle), "try on" with mirrors, personal experience
How long we will wait to offer hemming to guests.
What is.. at least 30 days after opening.
Documenting the completion of this is mandatory.
What is... the daily cleaning checklist.
Steps needed for contactless transactions at cash.
What is... maintain physical distance as you ring out product, offer support with pin pad or step back so they can step forward, slide bag across cash desk, offer e-receipts and attach to guest profile
What is 60
The new limit for Apple Pay/tap purchases.
What is $250
Sales plans are forecasted at ____ of Q2 sales plans, and expected to build by around ___% per week.
What is... half, 5%