Riviera Partners
The Rivi Way
Sutro X
Candidate Experience
Client Experience
100
To provide the best service and experience.

What is... the company vison.

100

A tech firm looking for a director or above to lead a Product, Engineering, or Design team.

What is... the client?

100

Plugin designed to allow recruiters to add or update candidate profiles.

What is... Sutro Connect.

100

Conversations before and after an interview to improve candidate experience,

What are... interview prep and debrief?

100

This set of notes should align to your CRM, including the clients top 4-5 "must haves" in a candidate.

What is... Submit notes?

200

A company value that demonstrates the ability to understand and share the feelings of another.

What is... empathy?

200

Rivi’s opportunity to gather as much information about the client and job as possible, and to begin building a relationship and experience for your new customer.  The information gathered here becomes the data used to build out important sourcing documents to guide the search process.

What is... kickoff?

200

The initiating action that creates a new job in Sutro.

What is... Opportunity in Salesforce?

200

A call to learn more about the candidate and tell them about the opportunity.  You should prepare by reading the notes from past calls.

What is... the intake?

200

A key step of the Rivi Way in determining if the client is the right fit for Rivi (and Rivi the right fit for the client).

What is... Qualifying a Deal?

300

2001

What is... the year Riviera Partners was founded?

300

These are a set of internal and external facing documents that create alignment between Rivi and the Client on what success looks like and are used to market the search to candidates.

What are... sourcing documents?

300

Two critical steps of new job set up that allows you to see networking connections.

What is... Collaborators and scraping company employees?

300

A way to keep candidates "warm" during the process.

What is... inter-interview messaging?

300

Candidates presented to clients to get feedback in order to steer you towards profiles they will respond well to.

What is... Calibration Candidates?

400

Insight Partners

What is... Rivi's PE investor

400

This serves as a roadmap for your search.  It requires thorough research and will help you find the tech talent your client needs in the market.

What is... the ecosystem?

400

An indicator from Salesforce that a candidate should not be contacted.

What is... DNC?

400

An opportunity to educate (but not negotiate) a candidate as they consider a job change.

What are... offer and candidate placement?

400

Key pieces of this event are:

  1. Build a relationship with the client
  2. Review candidates in the pipeline
  3. Send call summary communications with action items

What is... a Status Call?

500

Represents 60% of our searches.

What is... Engineering positions?

500

A first opportunity to establish trust and to gather information needed to take the opportunity to market, this event requires preparation and listening skills.

What is... the kick off.

500

A feature of Sutro that allows you to see where a company's talent "came from" and "went to".

What is... X-Ray?

500

The best time to collect this information is when you don't need it.

What is... a backchannel?

500

Along with crucial information about candidates, part of the process gives you clues to how the client is interacting with candidates which can alert you to potential issues in search alignment.

What is... post interview debrief?