The Floor
This brand will be 60% of our business in Q4
What is UGG?
This is the button you press before you can see "Employee Discount"
What is "Trans Modify"?
This refers to walking a customer's bag around the counter.
What is the Nordstrom Waltz?
This brand is famous for its crimson soles.
What is "Christian Louboutin"?
This manager is new to Nordstrom.
Who is Courtney?
You can find these under the chairs or on fitting stools to help fit your customer
What is a Branock's Device?
This is when a customer wants to buy something but wants it shipped somewhere instead.
What is a "send sale".
It's the best department.
What is Women's Shoes?
Who is Ryan Tront?
This is what you do when you pick up a customer.
What is tell the floorwatcher?
This is the first thing ask a customer once you've logged into the register for a sale.
What is "What is your phone/email?"
This is where you get coffee at Nordstrom.
What is the EBar?
These two Canadian brands are part of our weather selection.
What are "La Canadienne" and "Blondo"?
This manager is the proud owner of 2 dogs.
Who is Courtney?
This is what you call a pile of shoe boxes on the floor
What is wood?
This application allows you to track your customer's packages.
What is Nordstrom Order Manager?
It's the only place to process a return in the store.
What is any register?
This brand was started by two men in 1928. They were owned by Nike for a time.
What is Cole Haan?
A graduate of the University of Washington.
Who is Ryan Tront?
This is how many designer brands we carry instore
What is 9?
This is when a customer can receive cash back for their return.
What is when they have a receipt that shows they paid cash?
These are the 6 values our company stands by.
1. Customer Obsessed 2. Owners at Heart 3. Curious and Ever-Changing 4. Builds Trust 5. Here to Win 6. Extend Yourself
This brand is famous for its Saffiano leather.
What is Prada?
This was Leno's first job at Nordstrom.
What is a salesperson in jewelry?