Full Cycle Biller Expectations
How often is a Full Cycle Biller expected to review their AR report?
What is weekly (at a minimum)
What is the patient statement line phone number and email address?
What is 480-551-4977 and billing@spoonerpt.com
What does denial code 197 mean?
What is no authorization
What is the Tax ID Spooner bills under?
860722194
Who is the Member Therapist?
What is Robbie Hortsman
Name the top three tasks that take priority over others?
What is "Termed Coverage, Max Benefits, Authorization"
What company do we use for third party collections?
What is Transworld or TSI
What does denial code 18 mean?
What is exact duplicate
How much does a therapist get paid for a Spooner Employee Benefit visit?
What is $88.00
Name the new plans that were just introduced
What is Access, Achieve and Excel
Name three facts you are expected to know about your payer.
What is referral/script requirements, prior authorization guidelines, appeal process, timely filing limits, contact info for rep (if there is one), necessary forms, eligibility, web portal, fee schedule
How many statements does a patient receive before being sent to collections?
What is three statements
What denial code matches with "Non-Covered charge(s). At least one remark code must be provided"
What is 96
On average, how much outstanding AR does Spooner have?
What is 10 million
What is the Movement Plus phone number?
What is 480-398-0211
After doing anything in an account what is the most important thing you need to do?
What is document the what, why, who and how
Map out how you log into the Patient Statement Line
What does denial code OA 23 mean?
What is the impact of prior payer(s) adjudication including payments and/or adjustments
How much is a full visit on the Non-Member Pricing fee schedule?
What is $175.00
How many visits comes with the Excel Membership?
What is 5 visits
How often are you expected to pull and post your zero pays?
What is daily
How much outstanding patient balances does Spooner have?
What does denial code 29 mean?
What is "The time limit for filing has expired"
Name two of the four items a patient must supply when applying for Financian Hardship Assistance through Spooner
What is W2, Food stamp receipts, Unemployment pay stub and current pay stub
What is the vision for Movement Plus?
To remove barriers between patients and their healthcare, become primary musculoskeletal providers and provide comprehensive care