Demographics
What is "NEVER" allowed in the address field on the demographic form?
What is "Punctuation or Special Characters"
If the patient does not have or does not wish to supply an Emergency Contact, how would you complete the Emergency Contact Name Field and the Phone Number Field?
What is Click on "No Patient Contact" and enter a reason.
When is it important to create a "Hospital Account Note?"
What is - when registration information is missing, you instructed the patient to do something or you gave the patient any of our forms.
What types of documents can be used as Photo ID?
What is "Drivers License, Passport, College ID, or any ID containing a photo"
Note: not a credit card
This will display any errors or warnings that must be reviewed or corrected before exiting the registration?
What is, "The Registration Checklist"
How do you mark a phone number as "Primary" on the Patient Demographic Screen?
What is "Click the Star" next to the primary phone number.
What activity would you use if a physician is not listed on our Epic Provider list?
What is "Provider On The Fly" activity
When attempting to add a new patient to Epic, the system will require you to do this first?
What is, "search the MPI for an existing Medical Record"
This document is signed by the patient once, for all facilities, unless it is revised?
What is "Notice of Privacy Practice"
This field must be completed with "Yes" if the patient's visit is due to any type of injury?
What is the "Accident Related" field
Note: The accident-related field must be completed with yes or no for every registration
What option should be used in a field that has a yellow yield sign if information cannot be obtained from the patient or the patient refused to supply.
What is "Unknown or None"
In order initiate Break the Glass for an employee, this must be selected?
What is, "Select St. Luke's Health Network from the Epic employer list"
Here you can view test results, schedule appointments, and request medication refills, etc
What is "My Chart"
When scanning an insurance card, what must we do to ensure all information is captured for accurate registration and billing purposes?
What is scan the front and back of the insurance card
If the patient would like privacy for the current visit, mark this field as "Yes"
What is the "Private Encounter" field
What icon would you click on to update or Edit a patient's name, if necessary?
What is the "Squiggly N" in the name field on the Demographic Screen
If the patient's Employer is not listed on the Epic Employer list, how should you enter the patient's employer information?
What is Type "Other" and free text the name of the employer and the phone number, if available
When you click on "Verify Guarantor" what main function is taking place?
What is "Address Verification"
Note: at the same time the system is verifying that all Guarantor Demographics are accurate and complete
If the image for a scanned Photo ID or Insurance Card is not clear, what is the proper procedure?
What is "Archive and Re-scan" the document
If the patient is coming to St. Luke's from a Nursing Home the "Point of Origin" field would be populated with "Transferred From Nursing Home," what information would then need to be populated in the "Source Location" field?
What is the "Name of the Nursing Home"
When would you populate the "Origin Code" field with the Township or Boro the in which the patient resides?
What is "When any patient is having services at a Warren Hospital department"
What is the name of the field on the "Additional Patient Info" screen that allows registration staff to indicate that the patient has served in the military?
What is the "Veterans Status" field
Here you can indicate that the patient would like to be notified by text and email, for upcoming appointments?
What is "Communication Preferences"
How often is the "Outpatient General Consent" Form signed?
What is "Once a year"
The patient presents with a spider bite, what field in the registration would need to be completed?
What is the " Accident-Related field"