P360 basics
Protection feats/benefits
Plan benefits
Visa facts
Accessory fun
100

P360 is best positioned as:

Protection for device and identity

100

How many devices can P360s McAfee feature cover?

10

100

what’s a key advantage of premium plans for travelers?

High-speed international data’s included

100

This is the common fee most credit card companies charge, but T-Mobile doesn’t

Annual fees

100

Do high end audio sales count towards our essential accessory average?

Negative Ghost rider

200

Each protection 360 tier saw a price increase. What was that value?

$1

200

Which feature inside P360 helps customers manage and secure passwords?

 True key

200

what’s the real advantage of premium data on higher plans?

Better performance when the network is busy

200

Do T-Mobile Visa rewards expire after a calendar year?

Negative Ghost rider

200

Accessory should be positioned as?

A complete protection solution

300

True or false I have an out-of-pocket expense the first time I need to fix my screen?

False

300

How many times a year can I replace my screen protector?

As many times as you’d like 

300

Entry-level plans typically include what type of hotspot speed?

3G speeds only

300

Which credit card qualifies for the T-Mobile auto pay discount?

Only the T-Mobile visa credit card

300

what’s the best accessory bundle to recommend?

Essential items bundle (case+screen protector+charger)

400

What is home tech? How much does it cost?

Covers a customer’s Wi-Fi connected home electronics. It cost $25 plus tax a month.

400

What’s the max number of replacement claims I can file per year?

5

400

The five-year price guarantee means what?

Price locked on talk text and on network data

400

Where do you track and redeem your T-Mobile Visa rewards?

T life app

400

What’s a major hidden benefit of a screen protector?

Protect trade-in and resale value of a device

500

On average protection 360 live tech experts solve most problems in about how much time?

15 minutes or less 

500

with McAfee, up to how much money is my identity protected up to?

1 million dollars

500

What’s the percent I save a customer utilizing an insider code? Does my insider code work on experience more?

20%/ Ohhhhh Yeah

500

what is the max monthly auto pay savings with the T-Mobile Visa?

$40

500

Do pick up in store and BOWIS interactions affect my essential accessory output

Ohhhh Yeah!!