Color Me Pink
Who sings the song "Bye Bye Bye"?
Bonus 100 points: stand up, dance, and sing the song.
Who is *NYSNC
What % does PNS contribute to your total KPI score?
What is 15%
What % does Color Growth contribute to your total KPI score?
What is 15%
What does NBC stand for?
What is the National Bid Center
How long has Larry been with FedEx Office?
What is 25 years
Who provided the voice of Groot in the Guardians of the Galaxy movies?
Who is Vin Diesel
Name 3 of the different categories on the PNS Monitor Wrap
What is Retail Boxes, Specialty boxes, Double-Wall boxes, and Single-Wall boxes
What is the SKU and the charge (Non-Metro) for a Full Serve Surcharge?
What is 52238 and $2.50
What is the current minimum value amount for the NBC Bidding Support Threshold?
What is $500
What are Larry's favorite NFL and NBA teams?
What is the Milwaukee Bucks and Green Bay Packers
Mickey Mouse almost went by a different name. What was it?
Who is Mortimer Mouse
How much is the charge for an Intricate Fragile Pack?
What is $15.00.
What are the current Narrow-Format Thresholds for B&W and Color?
What is B&W 5,000 and Color 2,500
What is the name of the App used view and research our bids?
What is Larry's best friend's name?
Who is Max the Dawg
Before he was the frontman for Foo Fighters, Dave Grohl was the drummer for which band?
Who is Nirvana
Please explain how to determine the Fragile Threshold Charge for a PNS
What is large boxes have an Item Threshold that have a capacity of 'X' amount of items for a fragile PNS
What are the different order subtotals for Priority Print Fees?
What is $50.00-$99.99, $100.00-$249.99, $250.00-$499.99, $500.00-$999.99, and $1,000.00+
What is as many times until they either say yes or no
What university does Larry's youngest son attend?
Bonus +100: what is the mascot of the university?
What is UW-Oshkosh Titans
Before Mike Myers was selected to perform Shrek’s voice, who was the other Saturday Night Live performer initially cast as Shrek?
Who is Chris Farley
Describe how to process a Consolidated return
What is:
1. Login to FRT and Scan the QR code into the "QR Code/RMA Number field"
2a. Accept the item(s) from the customer and check the corresponding box highlighted in red below. Make sure to indicate how many items are in each of the polybags.
2b. Remove the item(s) from the customer's provided packaging and insert the item(s) in the appropriately sized polybag (9x12 or 18x24), ensuring three inches of space from the top of the bag.
2c. Select the 'Returns Products' button
3. Select the 'Print Consolidation Label" - a consolidation label for each polybag will print - place the corresponding label in each polybag - matching items and quantity.
4. Select 'Finish Return' - the customer receipt and TM instructions receipt will print. Provide the customer with the receipt and thank them for their business. At this point, the customer can depart the store.
5. Fold the top flap of the polybag and seal it with the corresponding consolidation label - place the consolidation label vertically onto the polybag's top flap for better adhesion.
6. Place the seal polybag into the designated FCR container (16x16x16 brown box staged in or near the returns area).
Name 3 different resources that we can use to consult with Customers
What is Consultation Binder, Sample Wall, Solutions Tool, FedEx.com, S&G Worksheet, Reference Guides, etc.
Name the different sections of the Phone Pad
What is Connect (customer contact info, eligible for any discount), Collaborate (When it's due, what is the project being used for, how much is their budget, and other project details), and Close (Secure the Order)
WIN THE BID!
Why is Larry's nickname Gru?
What is because he fights for all of his minions. Also because he is bald.