REPORTS
RFP'S
RESTRICTIONS
TOOLS
RANDOM
100
This weekly tool is used to determine what my hotel's "piece of the pie" is
What is the STAR REPORT
100
These 2 people should be discussing every RFP before presenting pricing to the RM and DORS
Who are the Sales Manager and the General Manager
100
This allows a guest to stay 3 nights or longer or only 1 night
What is a ms3 mx1
100
An electronic form of communication
What is email
100
Who says "clean is clean"
Who is Aimee Fyke?
200
This is used to identify top accounts and their production
What is an ATR/ART/OnQ Top 50 Corporate Accounts
200
This is used to notify a brand account manager that you would like your hotel presented for pricing
What is a CBC/Hilton/IHG
200
This keeps a guest from arriving day of, but would allow someone to stay through if they arrived prior to this day with this restriction on
What is a CTA
200
This is used when trying to determine if a piece of business will be profitable
What is an incremental profit analysis (IPA) or BE
200
Perfectionist with windows
Who is Dean Manternach
300
This report is a Marriott generated report that allows me to look at on the books and projections for any given month outside of your pms.
What is the forecast report
300
This is an rfp option that tells the account you are not interested in their business
What is a "no bid"
300
In the Marriott world, this stops all stays from arriving and staying through (except a platinum guest who invokes their override privilege
What is a NMQ
300
I can look at this to determine if the market was strong for a specific past date
What is the STR report
300
Property visit pet peeve of Aimee Fyke
What are dirty elevator tracks?
400
This Marriott generated report allows you to review LY segments vs. TY segments
What is the DAT report
400
These accounts will float at either 10 or 15% off your Retail Rate and are non-commissionable and have last room availability
What is GPP, GOLD, National Account
400
This is used during Special Event dates to keep corporate accounts from booking
What are blackout dates
400
Revenue Management System/Forecasting system for Hilton
What is GRO
400
Newest member of THM support
Who is Lew?
500
This monthly report grades a property's performance
What is the Balanced Scorecard, Owners Scorecard, Pulse Report
500
This tool helps you determine what your increase for an account should be YOY
What is special corp pricing tool or wish want walk
500
These rates are set up so that you don't miss an extended stay piece of business when you are sold out
What is a LTS/Sell through/Overbook
500
Revenue Management/Forecasting system for Marriott
What is One Yield
500
She knows everything about everything
Who is Julie Wrigley?