KYC
Pop Culture
Revenue Knows
Our Many Acronyms
SMA Way
100

KYC stands for...

What is "Know Your Customer"?

100

This singer's 2023 "Eras Tour" became one of the highest-grossing concert tours of all time.

Who is Taylor Swift?

100

Not all heroes wear capes. This particular revenue hero not only has a flock of ducks but got a dog to protect them.

Who is Christy Brownlee?

100

IDP stands for...

What is "intelligent document processing"?

100

Be Kind, Be Authentic, Be Collaborative, Be Determined

What are our Core Values?

200

This is the difference between NPS and CSAT.

What is NPS measures loyalty, CSAT measures satisfaction with a specific interaction?

200

This South Korean group, known for hits like "Dynamite" and "Butter."

Who is BTS?

200

This is the phase you'll hear when you mention or teams message about something you want to get done or built.

What is "Please fill out this form"? ("requset form" also works"

200

IFTT stands for...

What is "If this then that"?

300

This actor voiced the main character in The Super Mario Bros. Movie.

Who is Chris Pratt?

300

This mythical creature appears only when a prospect reads the entire Statement of Work without asking a single question.

What is a “CS Unicorn”? (Anything with the word unicorn passes)

300

UIP stands for...

What is "Universal Integration Platform"?

400

This historical epic directed by Christopher Nolan won Best Picture, Best Director, and Best Actor at the 2024 Academy Awards.

What is Oppenheimer?

400

This CSM is known for closing deals, correcting churn reports, and rocking dark shades like he’s about to drop a Spotify rap album titled “Deep Dive & Deliverables.”

Who is John Puhl?

400

ARR stands for...

What is Annual Recurring Revenue?

500

This 2024 video game, a sequel to a prior Nintendo hit, features Link exploring floating islands.

What is The Legend of Zelda: Tears of the Kingdom

500

The team is almost always positively unsure about the name of this product.

What is Integrate or Wripple?

500

MEDDPICC stands for...

What is Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Implicated Pain, Champion, Competition?