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Group Chapters
Lectures
Handouts
100
What is a quality circle?
Small groups meeting regularly to discuss organizational life and the quality of their work environment?
100
What are the three terms we learned in class that Aristotle uses?
Logos Ethos Pathos
100
What are the parts of a proper informative speech outline?
Title Greeting Introduction Purpose Preview Body Review Conclusion
200
What is the difference between a "hot" group climate and a "cold" group climate?
"Hot" means that group members can't stand each other and "cold" means they are sarcastic towards each other, without concern of hurting each other's feelings.
200
What is paralanguage?
Pitch Rate Volume Use of pause
200
What are the three steps when introducing a speaker?
1. The speaker's name 2. Creative title 3. Connection with the topic
300
What are 2 advantages to working in a group versus working alone?
1. It increases the individual's motivation to get work done 2. Groups make it easier to see people's mistakes and then work on them to avoid future mistakes 3. The decisions of a group tend to have more credibility than those of the individual 4. It permits a variety of people with different information and points of view to contribute to the problem-solving and decision-making process. 5. Working as a group is generally more pleasant and fulfilling than working alone.
300
Name at least 2 of the many ways of communicating with each other.
Command Express emotion (cathartic) Persuasive Informative Phatic Descriptive
300
Define what a title and hook is.
A creative title and hook is something that grabs the attention of and engages the emotions of the audience.
400
What are the characteristics of a self-serving role?
Blocking Aggression Recognition Seeking Withdrawing Dominating
400
What are the two types of feedback?
Evaluative and Non-evaluative
400
What would a persuasive outline preview consist of?
What you are going to prove to audience in the confirmation/body.
500
What is the difference between a question of fact and a question of value?
Questions of fact involve the truth or falsify a statement. Questions of value involve subjective judgments.
500
Give 3 examples of negative uses of language.
Swearing Gossip Lying Vertical Language Racism Self-talk Gender In-group talk
500
What is a refutation?
Presenting arguments of the opposition and then refuting them.