Business Concepts
Business Environment
Production and Quality
People and Processes
100

_______________ are people with an interest or concern in a business that can be affected by any organization’s objectives, policies, or changes.

What are STAKEHOLDERS?
100
Name the parts of the PESTEL Analysis:
Political, Economic, Social, Technological, Environmental, Legal.
100

The action of making or manufacturing from components or raw materials, or the process of being so manufactured.


What is PRODUCTION?
100

The organization and coordination of the activities of a business in order to achieve defined objectives.


What is MANAGEMENT?
200

___________ is an organization or economic system where goods and services are exchanged for one another or for money .


What is BUSINESS?
200
Name a type of Economic System:
What are TRADITIONAL, COMMAND, MARKET, or MIXED ECONOMIC SYSTEMS? 
200

Measure of excellence or of being free from defects, deficiencies and significant variations .


What is QUALITY?
200

An individual who is in charge of a certain group of tasks, or a certain subset of a company .


What is a MANAGER? 


300
Name the 3 business sectors:
What are PUBLIC SECTOR, PRIVATE SECTOR, AND NON-PROFIT ORGANIZATIONS? 
300

The study of individuals, households and firms' behavior in decision making and allocation of resources.


What is MICROECONOMICS?
300

Describe the main purpose of Quality Assurance: 


To avoid product recalls and returns, to save money .


300
Give the managerial structure from TOP to BOTTOM:

Top-level management - Senior managers, executives, directors, CEOs 

Middle Managers - Regional and general managers 

First-level managers - Department Managers, supervisors, leads 

Employees


400
Name the 2 different types of Stakeholders?
What are INTERNAL and EXTERNAL STAKEHOLDERS?
400

The branch of economics that studies the behavior and performance of an economy.


What is MACROECONOMICS?
400

Operations that produce tangible goods, which are physical products that can be held and seen.


What is MANUFACTURING?
400
Name 3 different business departments:

What is Production , Research and Development (R&D), Purchasing, Marketing & Sales, Human Resources, Accounting and Finance, Customer Service?


500

The purpose of this initiative is to encourage companies to become more aware of the impact their company creates on their surroundings.


What is CORPORATE SOCIAL RESPONSIBILITY?
500
Name a form of Business Organization:
What is SOLE PROPRIETORSHIP, PARTNERSHIP, CORPORATION, LIMITED LIABILITY COMPANY, or COOPERATIVE? 
500
Name a form of production:
What is MARKET PRODUCTION, PUBLIC PRODUCTION, or HOUSEHOLD PRODUCTION?
500
Name a factor that can influence Organizational Culture:

Any of these will suffice:

The way business is conducted , Employee treatment and morale, Customer treatment and loyalty, Leadership styles, Decision making style, Freedom of expression, Development of new ideas, Organizational structure and hierarchy.