Account Maintenance
Security
Account Access
BPM
potpourri
100
These are the three automated options for clients.

What is aip, awp, aes?

100

This is the lowest form of phone security.

What are ASQ's?

100

Acip stands for this.

What is Agent Certification for Incapacitated Person.

100

This is what BPM stands for.

What is Business Process Management ?

100

This the account platform that can be closed.

What is VBA?

200

The minimum and maximum for an AIP.

What is 1 and 10,000,000 ?

200

This system of authentication was retired in dec of 2019.

What is KBA?

200

True or False: A power of attorney may be acceptable for an attorney in fact to complete a one time monetary or clerical transaction or information request for a client by mail.

What is true?

200

This is the system BPM hopes to replace.

What is AWD?

200

This is what needs to be submitted for a TA account to be added to a "Purge List."

What is a RePair Ticket?

300
This needs to be completed in most cases online when an NRA has an account at vanguard.

What is a w-8?

300

The company of the security keys we support at vanguard.

What is Yubico?

300

The number of days we tell a client that the physicians certification of incapacity must be dated within for vanguard to accept it.

What is 30 days?

300

This is the year BPM hopes to replace AWD.

What is 2023?

300

This is the name of the link in account maintenance to adjust client's marketing preferences.

What is Personal Marketing?

400

A client would set up this to do a Dollar cost average to a vanguard mutual fund. 

What is an aip?

400

The journey that will assist after Foundational passes the party through deceased security.

What is COO?

400

The email group to reach out to CIP.

What is CIP team.

400

This is not the browser you want to launch crave to access BPM.

What is Internet Explorer?

400

The name of the link to find bank routing # transfer method eligibility.

What is Bank Search?

500

In reference to bank reject, this is bank reject code R20 stands for.

What is Non-transaction account?

500

The amount of hours that have to pass before you an use VV or OTP for transactions after registering for the service.

What is 168 hours (7 calendar days.)?

500

the methods we accept cip documents.

What are secure message, fax, and mail?

500
Resources for BPM will primarily be accessed through this.

What is the BPM sharepoint site?

500

The two options to update a DOB for a client if it is missing or wrong.

What is to find awd back-up or read the DOB script to the client.