Account Maintenance
This is the method you would use to determine if a member does not know their codeword.
What is OOP? What is driver's license? What is 2FA? What is Experian authentication questions tool?
This is only tracked on checking shares for cash or checks deposited into a checking account.
This term refers to the time a credit union holds a deposited check before making funds available, often applied to new accounts under 30 days old.
What is 9 day check hold?
This type of fraud occurs when someone uses your debit card information to make unauthorized purchases or withdrawals.
What is debit card fraud?
This customized list in Symitar is used for quick access to tran codes.
What are speed buttons?
This term refers to a situation where a check does not match a business member’s file, prompting the member to decide whether to pay or return it.
What is Check Positive Pay?
This type of check is drawn from a personal account and includes the payer’s signature, the amount, and the payee’s name
What is a personal check?
This fraud involves using stolen or forged checks to withdraw funds or make payments.
What is Check fraud?
DAILY DOUBLE! In Symitar, you use this tool to view only a member's account
What is Account Manager?
These business banking services help optimize cash flow, improve profitability, and safeguard transactions against fraud.
What is Treasury Management?
This tool allows staff to verify whether an iQ cashier’s check has been reconciled
What is a check manager?
This fraud occurs when criminals gain access to your account using your routing and account number, often through stolen checks or hacked businesses.
What is Online Banking Fraud? What is full account takeover? What is account fraud?
You use this account when processing On Us checks
What is 99001?
This fraud-prevention service automatically notifies business members when suspicious ACH activity occurs on their account.
What is ACH Positive Pay?
A check made out to multiple individuals with "and" must be endorsed by
What is endorsed by all payees?
This scam involves fraudsters posing as a friend or relative in distress overseas, asking the victim to wire money urgently.
What is wire fraud?
This Symitar tool calculates projected earnings for a deposit amount, such as $10,000.
what is projections?
Check/ACH Positive Pay combo fee
What is $35/month?
This term describes the time a bank holds deposited checks before funds become available, often applied when daily check deposits exceed $6,525.
What is 7-day check hold?
This type of fraud creates a float of funds between accounts when actual funds are not available, often involving multiple institutions.
What is check kiting?