Perception
Which concept is best described by the definition below?
“The tendency to form an overall impression of a person on the basis of one positive or negative characteristic.”
What is the Halo/Horns effect?
What do we call cultural rules that tell us which emotions to hide and which to express?
What is Emotional Display Rules?
The process of adapting one’s speech style to match that of others with whom one wants to identify.
What is Convergence?
What is the final component of the listening process as defined by Interplay?
What is Responding?
What theory describes us as “seeking others for a reward that is greater than or equal to the costs of dealing with them?”
What is Social Exchange Theory?
Which term best fits the following definition?
"The Process of attaching meaning to another person's behavior?"
What is Attribution?
What is it called when your emotions overwhelm your thinking and make it hard to respond/think clearly?
What is Emotional Hijacking?
What best describes communicating in ways that save face for both senders and receivers?
What is Politeness?
This barrier to receiving information is caused by the ability for our brains to process words faster than a speaker can produce words.
What is Rapid Thought?
What are the three stages of relational development?
What is Coming Together, Relational Maintenance, and Coming Apart?
Which perceptional tendency is exemplified in this scene?
https://www.youtube.com/watch?v=VWNeki70cQg
What is Confirmation Bias?
Which theory says emotions come from both physical arousal and how we interpret that arousal?
What is Two-Factor Theory of Emotion?
This is when a pleasant term is substituted for a blunt one to soften the impact of unpleasant information.
What is a Euphemism?
Staying attentive and nonverbally responsive without offering verbal feedback is the definition of which component of listening?
What is Silent Listening?
What are tensions that may arise when two opposing are incompatible forces exist simultaneously?
What are Dialectical Tensions?
Which error in perception does this definition describe?
“The tendency to give more weight to personal qualities than to the situation when making attributions.”
What is Fundamental Attribution Error?
What is the term for blaming others for your emotions?
Ex: “You make me so angry”
What is Ineffective Emotional Expression?
Which term defines clearly and directly expressing one’s thoughts and feelings, and wants to another person?
What is Assertiveness?
Which component of listening is the physiological aspect of the listening process.
What is Hearing?
What are messages that refer to other messages, communication about communication?
What is Metacommunication?
Which perception method does this scenario exemplify?
Person 1: “Hey so I noticed we haven’t been talking as much recently and when I see you in person and wave to you, you don’t wave back. It’s coming off as cold and I don’t know if I did something that made you angry, or if there’s something else going on with you that I don’t know about. I just wanted to check if I’m reading this right or if I’m making a big deal out of nothing.”
Person 2: “I’m sorry if I’ve been cold to you, I didn’t mean to come off that way. It’s just that my dog died recently and I haven’t been able to really talk with anyone that much since.”
What is Perception Checking?
What do we call the skill of clearly identifying your feelings when communicating?
What is Emotional Labeling?
What is language consisting of words and phrases that have more than one commonly accepted definition?
What is Ambiguous Language?
What is the first step in avoiding poor listening habits?
What is Awareness?
What is a violation of the terms of a relationship?
What is Relational Transgressions?