Payment/Token Number Inquiry
How do we access to the Payment Inquiry Screen?
Click the Payment Inquiry option from the Main Menu
What does the type 500 mean?
Overpayment Request
Bonus: Shows as OVP in the service history
The number to be searched. Enter a full credit card number, token number, or check number
The Src# field
What is the transaction type for a FMT?
200-217
200-211
Individual booking number or group number
Acct field
How do we know that the penalty on the booking has been withheld?
With code 509
What happens if we enter a Y in the CC field?
Entering a “Y” in this field indicates that the number in the Src# field is a credit card number.
Bonus: This field is left blank when searching using a check number
How do we differentiate between a manually withheld Penalty and a non-manually withheld one?
With the application type (APPL) CPOP and OPCX
Who can provide us with a token number?
Your supervisor/manager
Type code 604. APPL RFPC. Accounting code REF in service history.