Effective communication
What does FWAP stand for when evaluating sources?
Freshness, Writing, Authority, Purpose
Which of the following is a reliable source of information?
Government website
Why is it important to use reliable sources?
To ensure accuracy and credibility
What is the first step in preparing a presentation?
Know your audience
What makes a presentation engaging?
Using visuals and interaction
What is an example of appropriate media for presentations?
Videos and charts
What is active listening?
Fully focusing and responding
Which is a good listening skill?
Asking clarifying questions
What does body language include?
Facial expressions, posture, and gestures
Why is body language important?
It supports communication
What is a nonverbal behavior?
Eye contact
What does interpreting tone of voice help with?
Understanding emotions
Which is an example of formal communication?
Job interview
Which is an example of informal communication?
Talking with friends
What should you avoid in a professional presentation?
Slang language
Why is audience awareness important?
It helps tailor your message
What is the purpose of clarifying questions?
To better understand information
Which is a sign of good communication?
Clear and respectful speech
What is workplace culture?
Shared values and behaviors at work
Why should you understand workplace culture?
To fit in and communicate effectively
Which is a poor presentation habit?
Reading slides word-for-word
What is credibility in communication?
Being trustworthy and believable
Which source is least reliable?
Anonymous blog
What does engaging an audience mean?
Keeping their attention
What is one way to improve communication with coworkers?
Practice active listening