Audits
Quarter 3 Monthly vault audit comment in CSP.
What is Q3 Monthly vault audit. Bait Dated XX/XX/XXXX?
Step of Daily Security Awareness.
1. Be observant of all activity in or around the bank
2. Speak to all people that enter the bank.
3. Report any suspicious behavior to supervisor or police if appropriate.
4. High employee visibility
5. Do not discuss bank business/procedures with non-employees
6. Be familiar with procedures, location of hold-up alarms, bait money
7. Keep cash out of public view.
Metal hooks into ATM’s dispense and attached to vehicle.
What is hook & chain
Robbery where armored vehicles are targeted during cash transit to or from the bank.
What is Armored Car Robbery?
When the all clear sign changes.
What is quarterly?
Cashbox limit.
What is $12,500?
The cardinal rule if a robbery occurs.
What is to get the robber out of the bank and keep everyone safe?
The use of malware of physical access to force the ATM to eject its cash.
What is ATM Jackpotting?
Robbery where the robber presents a note demanding money.
What is a note job?
The all clear signal should remain in place till this time.
What is 9am?
Document in which identifies what exactly the auditor will be reviewing at the branch.
What is Branch Review Reference Guide.
Steps after a robbery.
1. Lock the doors of the branch as soon as it is safe.
2. Notify the person next to you and a supervisor of the robbery.
3. Two employees should activate their hold up alarms.
4. Two employees should DIAL 911 and be prepared to provide as much detail as possible.
5. Contact FBI & BSO.
6. Do not talk to each other, fill out description form from robbery packet.
7. Do not talk to the media.
8. Lock all teller drawers.
9. Protect the area where the robbery was and block off area with barrier. NO paper or plastic.
10. Locate the robbery kit and follow instructions.
Devices attached to the card slot that read the magnetic strip data. Usually paired with pinhole cameras to fake keypads to record PIN numbers.
What is a skimmer
Robber verbally demands cash, often implying they have a weapon without displaying it
What is Oral Demand?
During all opening and closing procedures employees should never hesitate to call this individual if anything appears to be suspicious.
What is the police?
What is SNOW?
Location of both robbery kits.
1. Red folder behind teller line, first drawer where we keep the basket.
2.Drawer under Pink Ceramic Turtle at Danielle's desk.
Devices prevents your debit card from being returned.
What is card trapping?
A tactic where the perpetrator claims to have a bomb to threaten employees.
What is Hoax Bomb Threat?
Prior to entry, two employees will drive around the perimeter of the building, searching for what particular items.
What are signs of vandalism, forced entry, loiterers, strange vehicles, or anything out of the ordinary/suspicious?
Dates and times you can submit same day CSP correction tickets.
What is M-F, 9am to 5pm?
Instructions for cash counting, videotape viewing and witnesses after the robbery occurs.
States that have seen a continued focus of hook and chain attempts.
What is IA, MO, IL?
A violent, high risk, and high-reward robbery where one or more perpetrators take control of the bank, often ordering employees and customers to the floor, generally involving firearms or explosives.
What is Armed/Takeover Robbery?
Any employees failing to follow the procedures for opening and closing are subject to this.
What is corrective action?