SIMPLE MATH THEY SAID
Interest begins to accrue on FFELP / Direct Loans from the _________ date and continues to accrue daily until the loan is paid in full.
disbursement (KM1025402)
Before the repayment period this period is granted to eligible loans when the student separates from school
Grace Period
A borrower can sign up for three types of electronic correspondences also known as eCorr via their online account, what are they?
eLetter, eBill, and eTax
Which actor voiced both Darth Vader and the Lion King's Mufasa
James Earl Jones
Ineligible accounts to complete a prefill application
Borrowers with any loans that possess a co-maker
Interest accrual can be calculated in measures of
Time: (Daily, Monthly, Annual, time between payments)
this status is given to a loan 20 days after a payment reduces both the principal and interest balances to zero
Paid in Full
In CRM, the Web Portal button...
A. Allows the agent to view/assist the borrower's navigation of their online account in real time
B. Provides information pertaining to the status of a customer's online account
B. This also helps to encourage customers to use the self-service options available online
What was the first non-english language film to win Best Picture at the Oscars?
Parasite
These set of steps are reffered to what?
1. Origination
2. In-School
3. Separation from School
4. Grace Period
5. Repayment
6. Paid in Full
The Life Cycle of a Loan
is what a Federal Education loan goes through during its existence
This calculation finds what?
Interest rate x current principal balance divided by (number of days in the year) =
Daily Interest
IDR estimates populate after you click what button
Next
If a customer calls in for assistance to unlock their online account, unlocking their account will automatically send a temporary password to the customer.
How long is this temporary password valid?
24 hours (and are case-sensitive)
This American music artist sang the National Anthem at the 2022 Super Bowl
Mickey Guyton
ALL of these type of loans that are disbursed on or after July 1st 2014 (07/01/2014) are NOT subsidized
All PLUS and SLS loans are not subsidized
Some Stafford/Consolidation loans
The current principal balance is $42,000 and their current interest rate is 8% what is their annual interest accrual?
(Current Principal ) x (Current Interest Rate) = Annual Interest Accrual
(42,000)x (0.08)=3,360
Due to coronavirus (Covid-19) payments pause, all interest capitalizations that would have occured between 03/13/2020- and what date will be bypassed.
11/01/2022
Borrowers, endorsers and co-makers have the ability to upload documents and forms through their online account
What is the maximum number of files that can be uploaded at a time?
10 different files can be attached to a single upload (with a max size of 5 MB per file)
In the movie " The Nightmare Before Christmas" Which body part does Jack take out and give to his dog Zero to play with?
One of his ribs
A Graduate PLUS borrower is not eligible for a traditional 6-month grace period; however, they are automatically granted what type of deferment
6-month Post Enrollment Deferment
How do you convert a percentages to decimals and back?
(percentage) divided by 100
Example 7/100 = 0.07
(decimal) multiply by 100
Example 0.07 x 100 = 7%
If the caller provides a relation type other than a Parent, spouse, or Child
Then after:
A message populates " NO Account Access" is because the person type selected is not a/an
IFM
At this time these following actions cannot be performed online by who?
Change their due dates
request/apply for a deferment or forbearance
View and apply for repayment schedules
Authorize third parties to discuss loan details for endorsed loans
An Endorser
The "Good Girl Gone Bad" artist is expecting her first child with this artist that featured her in his Fashion Killa music video
A$AP Rocky
A student that is required to complete exit counseling (exit interview) when they graduate, withdraw, or fall below a half time status
We would refer them to what website
Fedloan servicing does not offer Entrance or Exit Counseling (if there are further questions on completing the Counseling refer them to their school's Financial Aid Office