Professional Workplace Emails
When an email message uses strong, angry language that mocks, attacks, or insults others.
What is flaming?
This is the order in which all information should be organized in your resume.
What is chronological order?
What is function or skill area?
The first thing that appears in a cover letter
What is your name and contact information?
These should appear at the point in instructions or a procedure when they are necessary to avoid harm or mistakes.
What should the introduction to a presentation include?
Hook/attention-getter; Identification of topic/purpose; Personal credibility statement; Preview of main points
Automatically provides your name, title, and details regarding your business and contact information at the end of an email message.
What is a signature block?
This (one or two sentence) statement appears at the top of a resume. It identifies the specific job you are looking for and provides a brief summary of your qualifications.
What is a career objective?
Identifies the specific position you are applying for, where you learned about the job, and your most important qualification.
What is the first paragraph of an application letter?
The order in which steps in instructions or procedures should be presented.
This is important in order to make a connection with your listeners.
What is eye contact?
Language that is too technical and specific to your business. (Others may not know or understand these words)
What is jargon?
What is one page?
The greeting/salutation in a business letter should be followed by this symbol.
What is a colon?
Every image needs this.
What is a caption?
"Um," "uh," "you know," "so," "anyways."
What are "filler words"?
Internet + etiquette. Refers to courteous and professional behavior when composing electronic correspondence.
What is netiquette?
Only list this if it is above a 3.0
What is a grade point average (GPA)?
A strong letter of application should directly reference...
What are the specific qualifications and requirements identified in the job ad?
The key to visual aids that are easily readable is...
contrast, large font, minimal text, clear labelling
If an image included in your presentation is not your own, you must...
What is giving credit or citing?
If you include this with a message, make sure to explain to your reader what it is and why it is included.
What is an attachment?
List one thing that does not belong in a resume
Social security number, Salary demands
Age, height, weight, marital status, religion
hobbies (unless relevant to job)
The textbook's author uses this term to describe "seeing yourself as an employer sees you," according to the way that your qualifications "meet the employer's needs and not the other way around."
What is the "you attitude"?
All steps should be written in which verb tense?
What is the present tense?
When you rehearse a presentation, it is important to keep track of...
What is time?