EC-071
This type of business makes money to fulfill a specific mission or undertaking rather than just making a profit.
What is a nonprofit?
This is the process of planning and organizing a business for future success.
What is strategic management?
This business activity involves finding, hiring, and training the right people for the job.
What is human resources management?
This is how a business builds a positive relationship with the people who buy its products
What is customer relations?
This activity involves planning, staffing, leading, and organizing a company's employees.
What is human resources management?
This describes what a company wants to become in the future.
What is a vision?
This is the specific step where a business looks for new people to apply for an open job.
What is recruiting?
This happens when a customer is happy with a business and keeps coming back to buy from them again.
What is customer loyalty?
These are the day-to-day activities a business needs to keep running, including quality control and purchasing.
What are operations?
These are the specific things a business wants to achieve, like growing their market share.
What are goals?
This is the word used for the pay and benefits that employees receive for their work.
What is compensation?
This is the most important thing a business should do to make sure customers have a good experience.
What is listening to the customer?
This is the process of accessing, processing, and storing data so it can be used when needed.
What is information management?
This part of management involves deciding how a business should be set up to meet its goals.
What is organizing?
This process helps new workers get used to their jobs and learn company rules.
What is orienting?
These are the workers who talk directly to customers and represent the "face" of the company.
What are front-line employees?
This business activity involves long-term planning and setting goals for future success.
What is strategic management?
These are the specific actions or "tricks" a company uses to help reach its goals.
What are strategies
This task involves checking how well an employee is doing their job to see if they need help or a promotion.
What is evaluating performance?
This is what a business gains when it treats customers well, making it stand out from its competitors.
What is a competitive advantage?