EC-071
Which of the following represents a primary business activity:
Marketing
Which of the following is the main purpose of management:
To accomplish the business’s goals
The people who work to produce goods and services are known as
human resources
Having positive customer relations means making customers...
Happy
One way that competition helps build a prosperous society is by:
Creating new jobs
Within a local pizza shop, financial analysis is most likely used to
obtain funding for supplies.
Which of the following are examples of middle-management job titles:
District manager, department head, and regional sales manager
Making sure a company follows laws and regulations describes the HR management activity of
compliance
Which of the following statements best describes positive customer relations:
A business listens to customer feedback
One way that competition benefits business is by encouraging the creation of:
New Businesses
A business can be described as a(n)
organized effort to produce goods and services.
A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating
technical skills.
Which of the following workplace-related safety and health issues would most likely be regulated by law:
Storage and disposal of chemicals
To build positive customer relations, a business must be
Proactive
Oligopoly
A market structure in which there are relatively few sellers, and industry leaders usually determine prices
A business that exists to fulfill a specific mission or undertaking is called a __________ business.
nonprofit
Human resources
People who work to produce goods or services
Which of the following is a compliance issue:
Minimum wage
Building positive customer relations is one of the least expensive ways for a business to
Compete with other businesses
Market structure
The type of market, or environment, in which businesses operate
Which of the following activities demonstrates human resources management:
The business takes care of the responsibilities associated with having employees.
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
To accomplish the business’s goals
Which of the following is an example of an employee-assistance program:
career & educational planning
Businesses must keep in mind that word-of-mouth promotion can be
Negative
Price competition
A type of rivalry between or among businesses that focuses on the use of price to attract scarce customer dollars