Communication Basics
What is the process of sending and receiving messages?
Communiction
Who gives the message?
Sender
What is communication using spoken or written words?
Verbal communication
What is communication without words?
Nonverbal
What is the ability to take in sound?
Hearing
What is the fear of public speaking called?
Communication apprehension
Who receives the message?
Receiver
What describes how the voice sounds?
Vocalics
What is the distance between the sender and receiver?
Proxemics
What means paying attention and focusing on what is being said?
Listening
What type of language is used with adults and in the workplace?
Formal language
What is it called when thoughts and feelings are developed into a message?
Encode
What describes how high or low someone speaks?
Pitch
What is communication through touch?
Haptics
What type of listening involves putting all your attention on something and taking detailed notes?
Active Listening
What type of speech is meant to teach or inform an audience?
Informative speech
What is it called when a received message is interpreted?
Decode
What describes how fast or slow someone speaks?
Rate
What is the time that a message is taking place?
Chronemics
What type of listening happens when someone hears but isn't actually listening?
Passive listening
What type of speech is used to convince an audience?
Persuasive Speech
What is the response from the receiver called?
Feedback
What describes the loudness or softness of a voice?
What is the study or interpretation of human movements and gestures?
Kinesics
What type of listening is used to learn?
Informational Listening