Cancelling Transactions
OAA
VBA Services
VBA settlement timeframes and transactions
Potpourri
100

This dept. can assist with cancelling a pending TA transaction.

Who/what is TL/POD/Management?

100

All brokerage accounts require review and approval by a ________ General Securities Principal before being opened.

What is Series 24?

100

 AIP and AWP stand for this?

What is Automatic investment plan and Automatic withdrawal plan?

100

The settlement timeframes for a stock.

What is t+2?

100

The founder of Vanguards full name.

What is John Clifton Bogle?

200

This dept. can possibly assist with cancelling transactions in a VBA for a vanguard mutual fund after 105 mins. before market close.

Who is Fund Access?

200

VBA IRAs for ________ cannot be opened online.

What is minor?

200

All CWR checks in VBA clear through this.

What is settlement fund?

200

The settlement timeframe for a vanguard mutual fund.

What is t+1?

200

The dept. that can assist with UIT transactions.

What is fixed income?

300

Generally, current day Vanguard fund orders in a Vanguard Brokerage Account (VBA) that are not Large or Qualified orders, can be cancelled up until _____ seconds before market close.

What is 6300?

300

The mutual fund that is the settlement fund for all new VBA.

What is the federal money market?

300

This is something that can be setup in a VBA CWR that acts similar to overdraft protection at a bank.

What is ARF (alternative redemption fund)?

300

VBA transaction history will typically show this for every transaction.

What is double entry or debit and credit?

300

The options for dividends from a vanguard mutual fund in a VBA account .

What are

  • Reinvest.
  • Distribute in cash to their settlement fund.
  • Transfer to a bank account by ACH. (Vanguard mutual funds only)
  • Mail a check to address of record. (Vanguard mutual funds only)?
400

These 2 departments can possibly assist with cancelling a VBA settlement fund cancellation.

Who are Fund Access and 4help?

400

If the client e-signs online and their account is not immediately approved via the enhanced automated S24 approval process, they will receive immediate messaging on confirmation screen that they will receive notification from Vanguard within ______ hrs regarding the status of their new VBA.

What is 24 to 48?

400

The reason we need the bank authorization agreement post upgrade is because TA utilizes _________ bank and VBA utilizes _______ bank.

What are Wells Fargo and BONY?

400

T+2 means this.

What is trade date plus two business days?

400

This dept. can assist with status updates on ETF conversions.

What is Corporate Actions?

500

A client is disputing a call to a transaction that has already posted in TA account. This dept. should be able to assist.

Who is RRS?

500

If the account cannot be approved in real time, the application will be routed for_________ _________ and processing via AWD.

What is  manual approval ?

500

To change dividend elections, we must receive the instructions at least _______ ________ ______ before the _______ ________ for the changes to be effective with that distribution.

What is two business days and payable date?

500

This desk can assist with next day settlement when its a security that typically has a t+2 settlement timeframe.

What is block desk?

500

In Non-vanguard mutual funds, which tab on a fund page in Vanguard.com can you locate if the fund is DCA eligible.

What is fees and minimums?