Chapter 4
Chapter 5
Chapter 6
Chapter 7
Vocabulary
100
choosing a goal and developing a method or strategy to achieve that goal
What is planning
100
the central companies in a strategic group
What is core firms
100
the person formally in charge of guiding a change effort
What is change agent
100
a agreement in which a foreign business owner pays a company a fee for the right to conduct that business in his or her country
What is cooperative contract
100
A technique in which group members build on others' ideas for generating a large number of alternative solutions
What is Brainstorming
200
long term or primary goals
What is distal goals
200
a competitive counter move, prompted by a rivals attack, to defend or improve a companies market share or profit
What is response
200
the use of formal power and authority to force others to change
What is coercion
200
selling domestically produced products to consumers in foreign countries
What is exporting
200
a company with a large share of a slow-growing market
What is cash cow
300
the determination to achieve a goal
What is goal commitment
300
a resource that is not controlled or possessed by many competing firms
What is rare resource
300
work teams composed of people from different departments
What is multifunctional teams
300
the buying and selling of goods and services by people from different countries
What is global business
300
a direct tax on imported goods
What is a tariff
400
overall company plans that clarify how the company will serve customers and position itself against competitors over the next two years
What is strategic plans
400
a group of companies within an industry against which top managers compare, evaluate, and benchmark strategic threats and opportunities
What is strategic group
400
patterns of innovation over time that can create sustainable competitive advantage
What is innovation streams
400
a limit on the number or volume of imported products
What is quota
400
forces that support the existing state of conditions and organizations
What is resistance forces
500
name 3 of 6 steps of rational decision making process
What is define the problem, identify decision criteria, weight the criteria, generate alternative courses of action, evaluate each alternative, and compute optimal decision
500
what are the four requirements for sustainable competitive advantage
What is valuable resources, rare resources, non-substitutable resources, and imperfectly imitable resources
500
what are 3 errors manages make when leading change
What unfreezing, change, and re-freezing
500
what are the five consistent cultural dimensions across countries
What is power distance, individualism, masculinity/femininity, uncertainty avoidance, short term- long term orientation
500
a worldwide trade agreement that reduced and eliminated tariffs, limited government subsidies, and established protections for intellectual property
What is general agreement on tariffs and trade (GATT)