Medicaid
Medicare
CHP
Essential Plan
Misc
100

What is Medicaid?

Medicaid is a low cost or no cost medical insurance that covers services that are medically necessary to keep an individual healthy


Medicaid and FBPB

100

What is the Difference Between Medicare and Medicaid?

Both programs provide health insurance to consumers; however, they both have different eligibility criteria, such as age and income. There are also differences in out of pocket costs, such as premiums and co-payments. Also, some people may qualify for both programs.

Medicare FAQ

100

Does CHP have co-payments?

There are no co-payments, co-insurance, or deductibles for services under Child Health Plus


CHPlus FAQ

100

What is the Essential Plan?

EP is a health insurance option for New Yorkers offered through the NY State of Health Marketplace. It costs much less than other health plans and it offers the same 'essential' benefits to keep one healthy. Individuals with income between 138% and 200% of the federal poverty level (FPL) may be eligible for EP, as well as those referred to as “Aliessa” consumers – individuals who are lawfully present in the United States but do not qualify for Medicaid due to their immigration status

Essential plan FAQ

100

What are the percentages for the Metal Levels?

60% (Bronze)

70% (Silver)

80% (Gold)

90% (Platinum)

Individual Plan Selection Enrollment and Changes

200

 I have health insurance other than Medicaid. Which card should I use to access services?

First check coverage in eMedNY to see what kind of other health insurance is held by the consumer. If it is TPHI, such as employer-sponsored insurance or Medicare: When you have other insurance, also called Third Party Health Insurance, in addition to Medicaid, Medicaid will not cover the services that are already covered by the TPHI. The TPHI will be the “first payer” while Medicaid is the “payer of last resort”. You should show all of your cards and the provider will bill the proper plan first.

Medicaid and FBPB

200

What does my Medicare card look like?

Your Medicare card is red, white, and blue. Your Medicare card shows that you have Medicare health insurance. It shows whether you have Part A (Hospital Insurance), Part B (Medical Insurance) or both, and it shows the date your coverage starts.


Medicare FAQ

200

Are there any children in New York that are not eligible to participate in CHP?

Children may not participate in Child Health Plus if they are enrolled or have access to coverage through a State health benefits program (NYSHIP)

CHPlus FAQ

200

What are the services covered under the Essential plan?

  • ambulatory patient services
  • emergency services
  • hospitalization
  • maternity and newborn care
  • mental health and substance use disorder services, including behavioral health treatment
  • prescription drugs
  • rehabilitative and habilitative services and devices
  • laboratory services
  • preventive and wellness services and chronic disease management
  • pediatric services, including oral and vision care

Essential plan FAQ

200

What is the Manual ID Proofing process?

Check eMedNY to determine if the Account Holder ever had a Medicaid, FHP, or FPBP Case at the LDSS/HRA. Refer to Using eMedNY Job Aid.

If the Account Holder had a Medicaid, FHP, or FPBP Case at the LDSS/HRA, Identity Proofing can be overridden by following the “eMedNY Verification Process” instructions outlined in the Identity Proofing – Alternative Process Job Aid.

Once the Manual ID Proofing is complete, click End Session or Dashboard to return to the Overview tab. If the Application Status reads “IN PROGRESS”, no further action is necessary.

Click Continue Application to complete the application.

Processing in Individual marketplace

300

Does Medicaid cover transportation services?

  • Fee-for-Service (FFS) Medicaid

 

Transportation is covered for those who are eligible and enrolled in Medicaid. It is provided to get consumers to and from Medicaid covered service appointments. Medicaid pays for rides at the least costly, most medically appropriate level. Consumers must use their CBIC card for transportation services.

Medicaid and FBPB

300

What is a Medicare Advantage Plan?

Also known as a Medicare Advantage Plan, Part C is a type of Medicare health plan offered by a private company that contracts with Medicare to provide you with all your Part A and Part B benefits. If you're enrolled in a Medicare Advantage Plan, Medicare services are covered through the plan and are not paid for under Original Medicare (Part A & Part B). Most Medicare Advantage Plans offer prescription drug coverage.

Medicare FAQ

300

Is there an age limit for CHP?

Yes. Children turning 19 are covered until the end of the month in which they turn 19. The Marketplace will send a notice about 45 days before the child turns 19 telling them to go to the Marketplace to update their account if they need to continue to receive coverage.

Child Health Plus FAQ

300

Can EP consumer apply for retro Medicaid?

Consumers who are eligible for the Essential Plan are eligible to apply for Retroactive Medicaid Coverage.

Essential plan FAQ

300

What screen in Emedny can you see if a consumer has Medicare?

TPHI Screens 

Using Emedny

400

What is the list of carved out services?

Emergency and/or Non-Emergency Transportation except for Fidelis in Rockland County. Refer to the Transportation Information section.

School Based Health Center Services

Assisted Living Program

School Supportive Health Services Ages 5-21

Medicaid and FBPB

400

Can you list the 4 Medicare Savings Plans?

  • QMB: Client is eligible for payment of Medicare coinsurance, copayments, and deductibles as well as payment of Medicare Part A and/or Part B premiums. Deductibles, co-payments, and coinsurance payments will be made for Medicare approved services only.
  • SLIMB: Medicaid will pay the Medicare Part B premium only. If the client meets their spenddown, coverage will switch to 01, 02, 21, or 23.
  • QI: Medicaid pays for the Medicare Part B premium only. Medical services, Medicare coinsurance or deductibles are not covered by Medicaid.

QDWI: Medicaid pays for the Medicare Part A premium only. Medical services, Medicare coinsurance or deductibles are not covered by Medicaid. Consumers with questions about how much income they are permitted, should be referred to their LDSS/HRA

Medicare FAQ

400

How much would a consumer CHP Premium would be for a family of 5, 3 children living in Broome County and wants to have Fidelis Care and is making about 15000 a month for income?

Full Pay CHP -$191.82 per child

Child Health plus FAQ

400

If i am an Essential plan consumer and it is outside of open enrollment am i allowed to change my plan?

Yes. You can change your plan at any time throughout the year.

Essential plan FAQ

400

What are the 4 different types of Authorized reps that may be granted?

One-Time Authorization

Provider

24-hour authorization

Permanent authorization

Caller Verification Authentication and Authorized Representative

500

If a consumer gets a settlement who handles settlements for Medicaid consumers?

DOH contracts with a third-party, Health Management Systems (HMS), to handle Medicaid casualty recoveries for NYSOH Medicaid recipients who receive settlements from lawsuits.


Medicaid and FBPB

500

If an elderly consumer needs help to supplement their out-of-pocket part D prescription costs which program would you recommend for them?

EPIC- Elderly Pharmaceutical Insurance Coverage

Medicare FAQ

500

How many days does consumer have for there managed care lock-in period for CHP?

There is no managed care lock-in period for CHP, a child may disenroll or change plans at any time. Plan changes made on or before the 15th of the month will become effective at the beginning of the next month. Changes made after the 15th may result in a gap in coverage with coverage starting the following month with the new plan.


Child Health Plus FAQ

500

What are the prescription costs for the essential plans?

Prescription Drugs

150-200% FPL

139-150% FPL

100-138% FPL

Below 100% FPL

Tier 1 (Generic)

$6

$1

$1

$0

Tier 2 (Formulary Brand)

$15

$3

$3

$0

Tier 3 (Non-Formulary Brand)

$30

$3

$3

$0

NOTE: The amounts above are retail copays for a 90 day supply. Mail order prescription copays are 2.5 times the retail copays.

Essential plan FAQ

500

What Type/Subtype would you use for a consumer calling in regarding documentation that was requested?

Application Processing/Application Status

Consumer calls requesting the status of their application (account), including eligibility determination, plan information and/or documentation requests.

Siebel Navigation and Types and Sub-Types