Active Shooter
ALICE stands for what?
Alert
Lockdown
Inform
Counter
Evacuate
An operational division within safety & security that ensures occupational regulatory compliance and manage hazards that pose a risk to people, property, and the environment?
What is EHS - environmental health & safety office
Name 5/10 points of our customer service philosophy
1. You have the power
2. I'm on my way
3. Every customer matters
4. Take responsibility don't take it personally
5. Find the win/win
6. Be the first to say hello
7. Keep it clean
8. That is actually your job
9. Ask 3 more questions
10. Do what you will say you will do
O.O.D.A Loop stands for what?
Observe, Orient, Decide, Act
Sent to campus community, not a threat. Messages sent via email, and for informational use only.
What is a niner notice?
Reduced Operations, Suspended Operations, Closure
What are 3 operating conditions for the university?
704-687-2200
What is Campus Police's phone number?
Campus alert when there is a threat: email, text,digital screen takeover, livesafe app, social media, alert sirens.
What are niner alerts?
What are the 3 radio codes (keys)?
silver key: suspicious person.
Purple key: uncomfortable.
Blue key: need to use the bathroom
An appointed building representative who monitors safety and provides assistance during a building emergency evacuation.
What is a safety monitor?
This app functions as a mobile bluelight phone with direct access to Police and Public Safety. The app can also function as an emergency alert tool by pushing information directly to users' phones.
What is LiveSafe App?
Mission/Vision statement of Student Union or Cone Center
SU - is to cultivate a welcoming place that enhances the student experience through services and programs and serves as the center of campus life.
CUC - is to enrich the university and community experienceby providing quality services and spaces in a welcoming environment that supports student learning.
3 natural reactions to a stress event?
Fight, Flight, Freeze
What are the 6 steps to be niner ready?
- Program the police and public safety phone numebr in to cell phone
- Download and use livesafe app
- Update your emergency contact infomraiton through banner self service
- Follow nineralerts on twitter and facebook
- Build an emergency kit
- Create a personal emergency plan
10/10 points of customer service
1. You have the power
2. I'm on my way
3. Every customer matters
4. Take responsibility don't take it personally
5. Find the win/win
6. Be the first to say hello
7. Keep it clean
8. That is actually your job
9. Aske 3 more questions
10. Do what you will say you will do