Meal plan that consists of coffee or tea, juice, and a roll or pastry
Continental Breakfast
100
A kind of hotel that caters to motorists
Motel
100
This is the biggest bed type
King Bed
100
A type of bed that flips up for vertical storage inside a cabinet or a closet.
Murphy Bed
100
A small division of oceans, often partly enclosed by land
Sea/Seas
200
Kind of hotels that are centrally located in the city. Business and leisure.
Commercial Hotels
200
A kind of hotel that charge one basic fare. This includes all the meals, local beverages and non motorized activities.
All inclusive
200
This meal plan includes three meals.
American Plan (AP)
200
The study of physical features of the earth and its atmosphere, and of human activity.
Geography
200
Is considered the third largest continent in the world.
North America
300
This meal plan includes breakfast and on other main meal.
Modified American Plan (MAP)
300
Only includes lodging. Meals are charged separately
European Plan
300
This kind of hotel offer a lot of entertainment options for guests and are usually located near major attractions.
Resort
300
What are the two (2) types of travelers?
Business & Leisure Travelers
300
One of a system of expressways covering the 48 contiguous states.
Interstate
400
One of the skills of a Professional agent wherein he carefully gather all the relevant details before taking action
Communication
400
A professional agent is familiar with technology
Technical skills
400
One of the telesales skills where agent gather relevant information from the customer and use the resources to analyze the information and assess the available options.
Analyze Information
400
It is a discount offered to a group that uses a certain number of rooms
Group rate
400
How many states in the United States of America
50
500
one of the skills of a professional agent where agent set their customer's expectations appropriately
Customer Focus
500
One of the skills of a professional agent where he relate well to people and establish a rapport quickly
Interpersonal Skill
500
Believe in the products you sell and be confident in your product knowledge.
Confident
500
A region on earth that has a uniform standard time for legal, commercial and social purposes