Show:
Values
Sub-Values
Commandments
Pillars
Misc
100
Winning with Integrity
What is We compete hard and do what is right?
100
Check your ego, Best idea wins. Ours is a shared success
What is Leading with humility?
100
Provide every customer with
What is fast, efficient service?
100
People include
What is Hire the best, Train, Test Certify, And be the employer of choice?
100

if we leave our key in the drawer what can happen

What is pin, sig or even get fired?

200
Thriving on Change
What is We embrace change from a proactive stance w/ Flexibility and responsiveness?
200
We move fast with a sense of excitement and an entrepreneurial spirit
What is execute with urgency and passion?
200
What do we want to do for phone customers
What is Give telephone customers the same excellent service they'll receive in person?
200

Service includes 4 things name them

What is Uphold customer service standards, Easy, fast friendly and Great phone customer service?

200
What is the vision (form of a question not required)?
We strive to be an opportunistic growth company that delivers long term prosperity to our people.
300
Building relationships based on what
What is Trust, Honesty, and respect
300
We approach all people with openness and candor
What is Building relationships based on trust, honesty, & respect?
300
We want to maintain
What is a Professional appearance and attitude
300
Store image includes 3 areas
What is Outside, lobby, & Secured?
300
When cashing a check what amount do we go off of
What is the written amount not the number amount?
400
Keeping our commitments
What is We walk our talk, and do what we say we will do?
400
We compete hard and do what is right.
What is Winning with integrity?
400
Golden rule
What is Treat your customers the way you want to be treated?
400

Under what pillar does your business and your people

What is Growth?

400
When doing Adverse actions for loans who signs the denial.
Who is a manager?
500
Double Jeopardy Name 4 of the Values Triple Jeopardy name all of the values
What is Winning with integrity Thriving on change Building relationships based on trust, honesty, and respect Executing with urgency and passion Keeping our commitments Leading with humility
500
We embrace change from what stance
What is a proactive stance?
500

For Double Points Can you name 4 of the comandments

for Triple name them all

What is •Make Every Customer Feel Welcome, Valued, and Respected •Provide Every Customer with Fast and Efficient Service •Maintain a Professional Appearance and Attitude •Give Telephone Customers the Same Excellent Customer Service •Look for a Way to Say Yes •Work as a Team to Provide the Best Customer Service •Treat Every Customer the Way You Would Like to be Treated

500

Profitability is something to watch for in any business name what we watch in our business

What is Budget vs. actual & Store Analysis?

500
The ATM is filled when it gets below how many bills and only filled to what dollar amount
What is equal to or less than 50 bills and filled to $2000.00