Complaints
Job responsibilities
describing a job
Projects
Reading and listening on projects (vocabulary)
100

to take care of complaints

to deal with/handle complaints

100

Mark is in .....................of customer service.

charge

100

The job of a nanny is .......(adequate) for women.

suitable

100

give people different tasks

delegate tasks

100

to follow the progress of sth

to track/keep track of sth

200

to charge sb more than necessary

to overcharge sb

200

My job ................. a lot of business travel.

involves

200

The job of a teacher is really .........(satisfying).

rewarding

200

receive reports on progress

get updates

200

the amount of sth produced/done

output

300

payment made after the deadline

overdue payment

300

As a finance manager I ................budget and investment (control)

oversee

300

a work done without being paid or forced to do

a voluntary work

300

make use of people, money, time etc.

allocate recources

300

In Monday mornings we should set ................................. for the week. (the time when some particular job should be done)

milestones

400

willingness to give your time and energy to sth

commitment

400

It's important that your work is .........(appreciated).

recognised

400

adjective describing sth difficult to do (a task, a job)

tough

400

finish on time

meet the deadline

400

Managers should ........ ........ with their team on a regular basis. (contact with sb to make sure everything is ok)

check in

500

Our biggest company's .............(advantage) is the high quality of service.

asset

500

In my job I need to ....... ............ late payers (ścigać).

chase after

500

An IT specialist is a job that is highly ..............(needed).

desirable

500

make slow progress (zalegać)

fall behind schedule
500

Some unexpected problems may ....... ......... during the implementaiton of a project (occure).

come up