Client Services
It's the amount of an Early Termination Fee
$350
It's the touch-point every quarter that CS performs
Business Reviews
DAL screen
It's the team that verifies the opportunity and supporting documents, then pushes to another department (if cash)
Contract Ops
It's the three pieces that make up Rewards Network (hint: without each of these three, we couldn't exist)
Restaurants, Partners, Members
It's the option to end the funding agreement before zero
Repurchase
It's the tool sent weekly to show the status of accounts
Balance Report
It's the screen to initiate a deletion
CLO
It's the team who we defer to when an account has a specific flag in AS400
Recovery
It's the transaction in which a member uses a registered payment card and meets our requirements for a reward.
Qualified Transaction
It's the default debit day for weekly statements
Wednesday
It's the type of revenue management that lower's amount of member's dine
Ticket Limit
It's the screen to view Matched % and Presented CC sales
TPK
It's the team who obtains new processing information
Retention
It's the average(% span) of monthly revenue that we drive in
4-6
It's the tool to connect members and merchants
CMS
It's the report card on the merchant
Survey Analytics
It's the screen to view qualified dines per partner
CUR
If a review does not meet the guidelines, but somehow posts...which team assists?
Merchant Content
It's the year we began operating a card-linked platform
1999
These are the four ways to receive transactions
VISA/MC/DSC
Extended Network (CLO)
Manual
Based on average CC sales, there were buckets created of accounts. What are these called?
Quartiles
This type of account holds the balance for multiple locations.
Big Sister
An account closed/sold and is missing tickets - which team takes care of this?
Retention
It's the CLO partner with members of local credit unions as a base
AUGEO