True or False
Brivity
Rapport
Situations
Contract
100

No mentions of compensation can be anywhere on your listing in the MLS. 

What is True?

100

When a new lead comes in, you set up this to automatically send initial texts/emails and create a follow-up task list.

What is an “Auto Plan” (or Smart Auto Plan)?

100

The first few seconds of meeting a client often determine their comfort level with you. This is the most important thing to do right away.

What is smile, make eye contact, and use their name?

100

A buyer’s agent submits an offer that’s missing the pre-approval letter. As the listing agent, this is the first thing you should do.

What is contact the buyer’s agent and request proof of funds or pre-approval before presenting to the seller?

100

This is the Florida-approved form used for residential transactions where the seller is not required to make repairs.

What is the “AS IS” Residential Contract for Sale and Purchase?

200

You can enter a listing in the MLS without a signed Data Entry Forms & Owners Authorization.

What is False?! You must have at least one signed. 

200

If this is done properly you can use these to find specific contacts so you can segment your database and send targeted communications.

What are Tags and filters?

200

This kind of question type helps uncover motivation and emotion behind what clients say they want.

What are open-ended questions?

200

During inspections, your buyer finds a major plumbing issue. The seller refuses repairs, citing “AS IS.” What can the buyer do?

What is cancel within the inspection period or accept the property and proceed as-is?

200

This is the date when the last buyer or seller signs or initials the offer or final counteroffer and delivers it to the other party.

What is the Effective Date?

300

As of August 6th, 2024 agents must have a written buyers broker agreement before showing any residential or income properties.

What is True?!

300

These reports are sent automatically to your database and provide them with listings, market stats, and keep you top of mind — beating industry open-rates by about 47%.

What are “Market Reports / Listing Alerts”?

300

When a client is speaking, you should do this to show you’re listening and value what they’re saying.

What is active listening — nodding, repeating back key points, and asking clarifying questions?

300

Your listing is under contract, but the appraiser calls and says the value came in $15,000 low. What should you do first?

What is ask for a copy of the appraisal summary and discuss options with the seller — price reduction, dispute, or buyer paying difference?

300

In the AS IS contract, this one clause gives the buyer the broadest right to back out of the deal without penalty.

What is the inspection period? Paragraph 12(a) – Property Inspection; Right to Cancel

400

Virtual staging is no longer allowed in the MLS

What is False? You can but you must label the photo and add it in the description. 

400

When a contact becomes cold, you attach them to this type of campaign inside Brivity so you stay top of mind and eventually re-activate them.

What is a Nurture Auto Plan? (RGT 12m-6m Auto Plan)

400

Remembering a client’s life updates and reaching out authentically over time transforms customers into this.

What are raving fans?

400

The day before closing, the buyer does a final walkthrough and finds the refrigerator and curtains removed. What does the contract say?

What is those items are included personal property unless excluded in writing — seller must return, replace them, or give them a credit?

400

If the buyer fails to deliver the deposit on time, this party may declare the buyer in default.

Who is the seller?

500

If a suspected written buyer agreement violation is reported and Stellar MLS requests a copy of the agreement for verification, the showing agent has 5 business days to submit the documentation.

What is False? You have one business day to submit you BBA

500

Top agents use this Brivity feature to jot down relationship-building notes — like family details, Hot buttons, hobbies, or important details — so every future interaction feels personal.

What is using the Description section? as a client memory log

500

When a client becomes frustrated or anxious, you should do this before offering a solution.

What is acknowledge their feelings and validate their perspective?

500

Title finds an unreleased mortgage from 20 years ago. The seller insists it was paid off long ago but has no documentation.

What is the listing agent must coordinate with the title company to obtain a satisfaction or release before closing, and disclose any delay to all parties?

500

If the seller defaults, the buyer can either demand their deposit back and sue for damages or ask the court for this.

What is specific performance?