RESCHEDULES
HDC
LOCATION Q
10 POINTS
100

WHAT IS A REASON A CUSTOMER WOULD RESCHEDULE?

TEAM, DO YOU AGREE?

100

WHAT DOES HDC STAND FOR?

WHAT IS HOME DELIVERY CENTER

100

WHAT IS THE IMPORTANCE OF ASKING LOCATIONS QUESTIONS

WHAT IS DELIVERY FAILURE AND NOT SETTING OUR DRIVERS UP FOR SUCCESS

100

WHAT DO WE BRAND OUR OPENING AND CLOSING STATEMENTS WITH?

WHAT IS THANK YOU FOR CHOOSING/CALLING/SHOPPING/CONTACTING RH

200

IF WE RESCHEDULE, DO WE HAVE TO RESUBMIT A COI FORM?

WHAT IS ... YES ! PLEASE REMEMBER TO RESUBMIT SO WE HAVE A COI FOR THE NEWEST DATES

200

WHAT MARKET IS CLOSEST TO US?

WHAT IS COPPELL MKT 43

200

NAME 3 INTERIOR BUILDING QUESTIONS

WHAT IS TIGHT CORNERS, NARROW HALLWAYS, STAIRS

200

WHAT VERBIAGE IS USED WHEN OFFERING DATES?

WHAT IS "I WOULD LOVE TO SCHEDULE YOU..."

300

WHAT IS THE RESCHEDULING PROCESS?

WHAT IS: DT - EDIT - HOLD - DELETE DATE - SAVE - EDIT - READY TO SCHEDULE - SAVE - RHOM - EDIT - DELETE DATE - NOTATE!

300

WHERE IS MARKET 8?

WHAT IS ONTARIO, CALIFORNIA

300

CAN WE PARK IN THE CUSTOMER'S DRIVEWAY

WHAT IS ... I DON'T KNOW, LETS ASK!

300

WHAT SIGNATURE OPTIONS DO WE HAVE?

WHAT IS DIGITAL AND PHYSICAL 

400

WHAT ERROR CAN OCCUR IF RESCHEDULED INCORRECTLY?

WHAT IS DUPLICATE HDL 1234567890:1234

400

WHAT TWO MARKETS MERGED INTO ONE EARLIER THIS YEAR?

WHAT IS 4 & 7 / AVENEL & SECAUCUS 

400

IF A CUSTOMER LIVES IN COMMUNITY THAT IS GATED WHAT DO WE NEED

WHAT IS GATE CODE

400

WHEN WILL A CUSTOMER RECEIVE THEIR TIME WINDOW?

WHAT IS THE DAY BEFORE BY TEXT and a 30 min call ahead day of

500

WHAT NEEDS TO BE INCLUDED WHILE NOTATING RESCHEDULES?

WHAT IS THE REASON, FOD, CUSTOMER PREFERENCE OR NOT 

500

WHAT MARKET NUMBER IS EL PASO?

WHAT IS 65

500

IMPORTANT QUESTION FOR APARTMENTS IN CITIES LIKE NEW YORK AND MIAMI

WHAT IS "DOES YOUR BUILDING HAVE ANY COI REQUIREMENTS"

500

What should we add to the 10 steps 

Elevated Verbiage