Wild Card
CW
Systems
Vision, Values, Beliefs
History
100

Name the 4 benefits of joining the RH Members Program.

25% savings on all full-priced items

Additional 20% savings on all sale items

Complimentary services with RH Interior Design

Special Financing Available with the RH Credit Card

100

This "F" Key is used to show what options are available on a blank line.

F4

100

This is the main system used by our delivery scheduling team.

RHOM.

100

To create an endless reflection of ____, ____, and ____.

Hope. Inspiration. Love.

100

Gary joined as Chairman and CEO in this year.

2001.

200

What are our 3 Design Services?

Foundational, Comprehensive, Bespoke

200

This Fastpath will be used to view and maintain orders.

OIOM

200

This massive document will provide contact information for various teams and people across the brand.

Who to Contact List.

200

These are our four Values.

People, Quality, Service, Innovation.

200

Gary's first job was at this popular retail store.

GAP.

300

What is our Natural Order of Design?

Environment, Architecture, Room, Furniture, Decor

300

These two Fastpaths are related to Replacement Parts.

DIAV & WPRT

300

This tool can be used to see photos and receipts from white-glove deliveries.

DispatchTrack

300

These are our five Beliefs.

VISION IS EVERYTHING. LOVE US OR LEAVE US. THIS IS PERSONAL. NO SCHOOL FOR COOL. FAST IS AS SLOW AS WE GO.

300

Our first Outlet location was opened in this California city.

Vacaville.

400

What are our 4 Design Principles?

Balance, Symmetry, Proportion, Logic

400

This Fastpath can be used to view the previous pricing history of an item.

DSKP

400

When taking a customer's credit card information, we use this feature before the customer speaks.

Pause and Resume Tool.

400

There are ___ tenets of the People Value.

11

400

Our first Hospitality experience was opened in this city in this year.

Chicago, 2015.

500

What are the 3 Guiding Principles for The Language Of Luxury?

Clarity, Tone, Grammar

500

When creating a new order in OEOM for a Replacement Part, this is the Source code that would be used for a US order.

RGMH.

500

This form is used to request items in Print to be pulled back into Reserved status.

DC Cancellation Form.

500

There were originally only three Values. Though he received pushback from his team, Gary was adamant about adding a fourth. This Value was the most recently added.

Innovation

500

Our first "Historical Next Generation Gallery" was opened in this city.

Boston.