METRICS/FLOOR ETIQUETTE
WHAT ARE THE STORE HOURS FOR BLACK FRIDAY?
WHAT IS 8AM-8PM.
ARE WE OPEN ON CHRISTMAS EVE, IF SO WHAT ARE THE OPERATING HOURS?
WHAT IS YES WE ARE OPEN FROM 10AM-5PM.
WHERE DO WE FILE PURCHASE FORMS THAT HAVE BEEN WRAPPED?
WHAT IS THE PICK UP ROOM
NAME THE RH VALUES.
WHAT IS PEOPLE, QUALITY, SERVICE, INNOVATION
WHAT INFORMATION IS NEEDED ON THE CROSSBAR THAT WE DRAW WHEN TAKING CHECKS?
WHAT IS..... STATE, BIRTHDATE, DRIVERS LICENSE NUMBER, AND AUTHORIZATON CODE
WHAT IS OUR PAYROLL GOAL?
WHAT IS 4.5%.
WHAT TRANSACTIONS REQUIRE A PURCHASE FORM?
WHAT IS TRANSACTIONS THAT CLIENTS ARE ARRANGING DELIVERY FOR.
CAN CLIENTS RETURN ITEMS?
WHAT IS... NO, ALL ITEMS ARE FINAL SALE.
WHAT IS THE PURPOSE OF OUR VALUES?
NAME OUR RH BELIEFS
WHAT IS OUR CODE WORD IN STORE WHEN THERE IS SUSPICIOUS BEHAVIOR HAPPENING ON OUR SALES FLOOR?
WHAT IS DELIGHT?
WHERE DO WE FILE PURCHASE FORMS THAT HAVE NOT BEEN WRAPPED YET?
WHAT IS AT THE CW DRAWER.
WHAT IS $10K NET. VALUE
WHAT VALUE DO WE REFERENCE THE QUOTE "DO THE RIGHT THING?"
WHAT IS SERVICE
WHAT 2 TOOLS DO WE USE FOR CLIENTELING?
WHAT IS NEXUS AND OUR IN STORE EXCEL SHEETS
WHAT IS OUR SALES VOLUME GOAL FOR FY25 ?
WHAT IS $6MILLION.
WHAT TOOL DO WE UTILIZE TO ASSIGN AND TRACK SALES GOAL?
WHAT IS THE GOAL PLANNER?
NAME THE ITEMS ROLLING OUT IN NOVEMBER FROM THE UPHOLSTERED CATEGORY.
WHAT IS CLOUD PETITE DEPTH, MARA BENCH SEAT, LUGANO BENCH SEAT, LUGANO FLOATING OTTOMAN, AND JUDE CHAIR.
WHAT VALUE DO WE SPEAK ABOUT "PEOPLE FIRST?"
WHAT IS SERVICE
WHICH BELIEF IGNITES AND FUELS FIRE WITHIN?
WHAT IS VISION
WHAT IS OUR YTD SALES VOLUME?
WHAT IS OUR CURRENT YTD MARGIN ?
WHAT IS 38.7%
WHAT IS OUR CURRENT YTD PAYROLL?
WHAT IS 5.2%.
WHICH BELIEF DO WE REFERENCE "RULES OF THE JUNGLE?"
WHAT IS FAST IS AS SLOW AS WE GO?
WHAT IS THE RH VISION?