Systems
Procedures
Before & After
Hodgepodge
Waterfall
100
This sharepoint queue instructs PSS to verify that all documents are in and to submit to underwriting
What is 225?
100
Loan paid off and borrower declined assistance are two reasons to complete an upfront decline. Name the third.
What is request incomplete
100
Submitting loans to under writing when all docs are NOT in can result in this 1989 movie about a time travelling high school student played by Michael J Fox
What is Pass Back to the Future
100
This group is responsible for working and evaluating trial fails.
What is BPG Group
100
This type of Special forbearance was discontinued after the March Waterfall updates
What is payment suspension
200
These three systems must be documented whenever a loan is worked
What is LAMP, CRM Tool and Homesaver
200
On the RMA, if this box is checked other, an explanation from the borrower must be provided on the RMA or as a separate LOE.
What is hardship affidavit
200
This 2012 movie saw Jason Bourne hunt down the CIA while serving as a PSS in this BOA channel
What is The Bourne Legacy Asset Services?
200
These loans share a name with this 2006 movie about King Leonidas and his force of Spartans who take on a much larger Persian army
What is 300
200
A borrower can receive one modification in this time period. A U.S Representative to Congress serves this the same time span before needing to be reelected.
What is 24 months
300
4 x 10 / 2 is equal to this counselor code in HS which designates that a borrower might be subjected to Homeowner association fees.
What is 20
300
A short sale is completed when the loan is wpt’d to the short sale group, the PS template added to notes in Homesaver and this template created using a sharepoint.
What is intake template
300
Stipping for a title could reveal one of these, also the name of a 1989 Morgan Freeman film and a Bill Withers song
What is A real estate tax Lien on Me?
300
This man has been the CEO of Bank of America since 2010.
Who is Brian Moynihan
300
One qualifier for a short-sale handoff is this acronym, NOO, which stands for this type of home.
What is non-owner occupied
400
In baseball this will cost you a perfect game. In CRM Tool, this will cause a second activity to appear.
What is error
400
The PS Richmond site is not permitted to work these 2 types of bankruptcy loans
What is Litigation and Mediation
400
This type of violation occurs when your computer is left unlocked, if not careful, it can result in a zombie takeover like this 2007 Will Smith movie.
What is NPI Am Legend
400
This loan type shares its initials with a popular fast-food restaurant.
What is BK - Burger King
400
The acronym DPD stands for this factor that determines eligibility for modification
What is Days Past Due
500
In iPortal, this icon allows PS to request a change in the labeling of a scanned document
What is a check mark
500
These two items must be on file with the bank in order for a borrower in bankruptcy to be submitted to underwriting
What is Fee Schedule / Repayment Plan and intake templates
500
Denzel Washington plays a father who is up against the insurance companies when his son is sick in this 2002 movie about the method used to divide work into different buckets in the CRM tool.
What is The John Q Strategy
500
This group is responsible for evaluating PS decisions and producing scorecards
What is CMQA
500
A borrower has completed this process when their loan status in Homesaver is changed to Completed-Repay
What is Completed a trial modification