Receiving Deliveries
Storage Standards
Communication
Food Safety
Department Expectations
100

How many deliveries are scheduled each week?

2 Deliveries

100

*DOUBLE JEOPARDY * In dry storage, when should products come out of the case and go onto the shelf?

When there are only 2-3 items left in a case.

100

What time is the daily lunch huddle in the kitchen?

11:00am

100

What must you do before handling food or touching food contact surfaces

Wash you hands

100

What does arrival time mean?

Punch In ready to start work at the scheduled shift time

200

When an order is delivered what must you do before the driver leaves?

Check the order to ensure entire delivery is there (Sysco is exception - check when putting away)

200

What does FIFO stand for?

First in First out

200

Before going to the floor, what should you check in the kitchen?

The white board in kitchen

200

What should you do if you notice a food product is expired?

Do not use it

200

Name one item that is part of the required uniform?

Name Tag

SV Shirt and black pants

Hairnet


300

Name one of our suppliers?

Sysco - main supplier

Fresh Start - fresh produce

Canada Bread - Bread

Agropur - Milk

300

You are in the dry storage what kind of things are you looking for?

FIFO

Floors are clean

Packages are opened properly

heavy items are stored below shoulder level

no dented cans

300

Where should communication between FSAs about service happen?

On the neighbourhood floor

300

If you switch from handling one food task to another, what must you do before continuing?

Wash your hands

300

Are nail polish, fake nails or jewelry allowed when working with food?

No

400

What must you do if a product arrives dented or damaged?

Report it to a leader and do not accept the damaged product.

400

*DOUBLE JEOPARDY* In what order would you store the following food in the fridge, raw chicken, cooked lasagna, angel food cake

Angel Food Cake on the top

Cooked lasagna

Raw Chicken

400

What is the name of our Food Service Software?

Mealsuite

400

What meal suite checklist must be completed to ensure food safety procedures are followed?

HACCP Checklist

400

Are neighbourhood meeting and huddles optional or mandatory?

Mandatory

500

Where do put empty boxes and garbage?

Delivery area in bins

500

Where do you storage the large cans of fruit in the storage room?

On the bottom shelf of the rack.

500

What system do we use to order the resident meals at their tables?

Instant Ordering

500

What temperature is the danger zone?

4C - 60C or 40F - 140F

500

During meal service who is involved ensuring a resident centered dining experience?

FSA

NC

PSW

RN/RPN