Documents
Is the one document that has to be signed before work can begin on a job.
What is a Work Authorization
This common building material becomes structurally weak once saturated.
What is drywall?
First thing you should do when receiving a new job
What is look up on Dash Mobile to see notes and to click Engage to let customer know you are on the way.
Technicians must wear this basic type of PPE when dealing with contaminated water.
What is gloves?
These images prove a loss, work done and the final results.
What are before, during and after photos?
These 2 documents must be signed in order to get paid by State Farm Insurance and American Family.
What is the Authorization to Pay (ATP) and Authorization to Repair (ATR)
This part of the structure often hides moisture and must be inspected carefully.
What is the wall cavity?
This classification refers to water that originates from a clean source and poses no immediate health risk.
What is Category 1 water?
This device pulls moisture out of the air during structural drying.
What is a dehumidifier?
*Dad Joke* Technicians say this is the real reason they love water mitigation- because no matter how bad the loss is, they always manage to stay current.
What is "going with the flow" ?
This document is required to be signed on all Nationwide Jobs so that the check can be sent to us.
What is Nationwide ATP?
This type of floor covering traps moisture and often requires removal.
What is laminate flooring?
This document has to be signed by the customer before any contents can be disposed of. EVEN IF the adjuster said it is ok to toss them in trash.
What is the contents disposal authorization
This imaging tool helps identify hidden wet areas.
What is thermal imaging camera?
This must be shut off before entering a heavily flooded area.
What is electricity?
Must be signed if we are not going to be able to do daily monitoring on equipment.
My house was built before 1979 so i need to have this testing before work begins.
What is Asbestos testing?
The first critical step after arriving on a water loss.
What is cause of loss - ensure source has been stopped?
Should be completed daily by each Lead Tech to ensure trucks are properly stocked and ready for jobs.
The standard that addresses mold remediation.
What is the IICRC S520
This carrier has a specific Welcome letter and 2 page COS/AOS that both need to be signed.
Who is USAA?
These hidden spaces between floors often require specialized drying.
What are joist bays?
This term in the IICRC S500 defines the state when the building materials have reached acceptable moisture levels and can be considered officially dry.
What is Dry Standard?
This document outlines drying goal, equipment usage and monitoring results.
What is the Drying Plan (Mitigate is also acceptable)
According to psychometrics, this specific measurement - defined as the amount of moisture the air can still absorb before reaching saturation - is the key factor that determines the rate of evaporation during structural drying.
What is Vapor Pressure Differential?