Documents
Is the one document that has to be signed before work can begin on a job.
What is a Work Authorization
This common building material becomes structurally weak once saturated.
What is drywall?
When you are assigned a new job, you look at these and then send what?
What is look up on Dash Mobile to see notes and to click Engage to let customer know you are on the way.
Technicians must wear this basic type of PPE when working onsite.
What is gloves or safety glasses?
These images prove a loss, work done and the final results.
What are before, during and after photos?
These 2 documents must be signed in order to get paid by State Farm Insurance and American Family.
What is the Authorization to Pay (ATP) and Authorization to Repair (ATR)
This part of the structure often hides moisture and must be inspected carefully.
What is the wall cavity?
This note should be in every job on Day 1 .
What is the 12 hr update?
This device pulls moisture out of the air during structural drying.
What is a dehumidifier?
This is started on DAY 1 when equipment is set.
What is Mitigate (or MICA)?
This document is required to be signed on all Nationwide Jobs so that the check can be sent to us.
What is Nationwide ATP?
This type of floor covering traps moisture and often requires removal.
What is laminate flooring?
This document has to be signed by the customer before any contents can be disposed of. EVEN IF the adjuster said it is ok to toss them in trash.
What is the contents disposal authorization
This imaging tool helps identify hidden wet areas.
What is thermal imaging camera?
This must be shut off before entering a heavily flooded area.
What is electricity?
Must be signed if we are not going to be able to do daily monitoring on equipment.
My house was built before 1979 so i need to have this testing before demo begins.
What is Asbestos testing?
Even if you are still waiting on results, you still need to check this every three days and contact adjuster for what?
What is equipment and extended dry time approval?
Should be completed daily by each Lead Tech to ensure trucks are properly stocked and ready for jobs.
What is the Vehicle Inspection Log?
These need to be checked off in order for jobs to move within DASH and have correct dates.
What are compliance tasks?
This carrier has a specific Welcome letter and 2 page COS/AOS that both need to be signed.
Who is USAA?
These hidden spaces between floors often require specialized drying.
What are joists?
This term in the IICRC S500 defines the state when the building materials have reached acceptable moisture levels and can be considered officially dry.
What is Dry Standard?
This document needs to be signed if we are pulling equipment before the dry standard is met at the direction of the insured.
What is a release of liability?
What does the tempeture and humidity together give you when taking moisture readings?
What is GPP (Grains per pound) ?