S.M.A.R.T.
Calm, Cool & Compromised
Behind the Badge
Owning Your Actions
Mindset Matters
100

The "S" in S.M.A.R.T.

What is Specific?

100

This problem-solving process brings in a neutral third party to help two sides reach an agreement.

What is mediation?

100

This emergency number connects callers to police, fire, and medical services.

What is 911?

100

Taking ownership of your actions, even when no one is watching, is called this.

What is responsibility?  

100

The ability to pause and think before acting. It means not letting urges, emotions, or impulses make decisions for you, especially in heated or tempting situations.

What is impulse control?

200

The "M" in S.M.A.R.T.

What is Measurable?

200

In conflict resolution, this “win-win” strategy focuses on meeting the needs of both parties rather than winning the argument.

What is collaboration?

200

This Miranda right tells a suspect they can have one of these present during questioning.

What is an attorney?

200

When you admit a mistake instead of blaming someone else, you are showing this.

What is accountability?

200

The process of choosing between different options by thinking about the possible outcomes and deciding what’s best for you in the short and long run.

What is decision-making?

300

The "A" in S.M.A.R.T.

What is Attainable?

300

This type of communication—often involving eye contact, open posture, and calm tone—helps de-escalate tense interactions.

What is active listening?

300

This constitutional amendment protects people from unreasonable searches and seizures.

What is the Fourth Amendment?

300

Completing your chores, homework, or tasks without being reminded demonstrates this type of responsibility.

What is personal responsibility?

300

This means understanding, managing, and responding to your feelings in healthy ways. It includes calming yourself down, expressing emotions appropriately, and not letting strong feelings control your behavior.

What is regulating emotions?

400

The "R" in S.M.A.R.T.

What is Realistic?

400

This technique repeats back what someone has said in your own words to ensure understanding.

What is paraphrasing?

400

Evidence such as hair, fibers, and paint chips are grouped under this term for tiny materials left at crime scenes.

What is trace evidence?

400

This type of responsibility involves keeping promises and meeting obligations to others, like teammates or friends.

What is social or relational responsibility?

400

The beliefs and principles that guide your choices and behavior. They’re what matter most to you—like honesty, respect, responsibility, kindness, or fairness—and they help you decide what kind of person you want to be.

What are core values?

500

The "T" in S.M.A.R.T.

What is Timely OR Trackable?

500

This negotiation approach separates the people from the problem and focuses on interests rather than positions.

What is principled negotiation?

500

This U.S. agency formed in 1908 became famous for fingerprint analysis and federal investigations.

What is the FBI?

500

This practice helps people learn from their mistakes by reflecting on what went wrong and how to do better next time.

What is taking corrective action / learning from mistakes?

500

The belief that your abilities and intelligence can improve with effort, practice, and learning. Mistakes are seen as chances to grow.

What is a growth mindset?