Show:
VALUES
RIGHTS
ABUSE
POSITIVE PRACTICES
PRINCIPLES OF ID
100
What value helps us to never forget that we are here to serve our customers. Their needs define our services, programs and operations. We respect their choices. ?
What is CUSTOMER FOUCS
100
Individuals have the right to be treated this way.
What is DIGNITY AND RESPECT
100
This is defined as any situation in which a person receives either insufficient, inconsistent, or inappropriate services, treatment or follow-up or is exposed to an unsafe environment.
What is NEGLECT.
100
This practice involves a verbal explanation regarding the appropriateness or inappropriateness of a behavior. ?
What is COUNSELING.
100
This principle advocates that an individual has this in all aspects of life including the services people receive, who provides supports, where to live and with whom, where to work, recreation and leisure activities, vacations, planning individualized day activities, and having support provided at home.
What is CHOICE.
200
What value reminds us that we provide superior service and services. We are committed to quality improvement. We meet and exceed quality standards and customer expectations.
What is EXCELLENCE
200
Individuals have the right to be free from this.
What is EXCESSIVE MEDICATION
200
This is defined as an act of an employee toward or with a resident that does not have as its legitimate goal the helpful, proper and humane care and treatment of the resident/individual.
What is ABUSE.
200
This practice is the interruption of an ongoing maladaptive behavior and attempt to have the individual willingly engage in socially acceptable behavior as a substitute for the maladaptive behavior he/she is displaying.
What is REDIRECTION.
200
This principle advocates that an individual be safe at home, work, and school and in their neighborhood, as well as in all other aspects of their lives. People want services that ensure individual health and safety without being overprotective or restricting them. ?
What is SAFETY.
300
What value reminds us that we work together to achieve common goals. We support and bring out the best in each other.
What is TEAMWORK
300
Individuals have the right to practice this.
What is THE RELIGION OR FAITH OF THEIR CHOICE.
300
This is defined as the deliberate and willful use of treatment practices which are not part of an individual's service plan and violates a person's human rights or do not follow accepted treatment practices in the field of developmental disabilities.
What is MISTREATMENT
300
This practice involves relaxation by an agitated or hyperactive individual. The?individual is encouraged by staff to regain his/her composure by relaxing in a chair or on a bed.?
What is SUGGESTED RELAXATION.
300
This principle advocates that the individual feels secure that all changes in their lives are made only with their input and permission – “nothing about me without me.” ?
What is STABILITY.
400
What value reminds us that we respect, appreciate and understand differences. We strive for an organization that is increasingly reflective of and responsive to the customers and communities that we serve.
What is DIVERSITY.
400
Individuals have the right to have reasonable access to this.
What is A TELEPHONE.
400
This is defined as the use of verbal or non-verbal expressons or other actions which subject a person to ridicule, humiliation, scorn, contempt or dehumanization.
What is PSYCHOLOGICAL ABUSE.
400
This practice involves having the individual select from a predetermined list of positive options.?
What is PROVIDING CHOICES.
400
This principle advocates that the individual have opportunities to practice this in all aspects of the person’s life. People want to be able to use community resources, like banks and food stores, just as other people in the community do, without feeling left out because of a disability. Integration means both being in the community and having the opportunity to participate in all that the community has to offer; including generic resources that don’t label people as “special.”
What is COMMUNITY INTEGRATION.
500
What value reminds us that we do our jobs well. We are responsible for our actions — accountable to our customers and our co-workers — and expect and accept consequences related to our performance.?
What is ACCOUNTABILITY
500
Individuals have the right not to be subjected to this.
What is CORPORAL PUNISHMENT, VERBAL AND/OR PSYCHOLIGICAL ABUSE.
500
This is defined as the unwarrented, forced isolation which removes an individual from the group and places him/her in an area from which he/she cannot leave at will.
What is SECLUSION.
500
This practice involves using devices that do not restrain physical movement but inhibit specific actions. Encouraging the wearing of a baseball cap to inhibit head scratching. The person can choose to wear it or not. ?
What is INHIBITING DEVICES.
500
This principle advocates that the individual have this over a person’s life including relationships, budgets and how money is spent, supports and services they receive, medical issues and planning. ?
What is CONTROL.