Systems
The system used to house Structured Settlement and MTF accounts.
Vantage (VRPS)
True or False? If the annuitant puts their social security number, DOB, and zip code into the IVR, they have fully verified security and no security questions need to be asked.
False.
What screen shows all payments that have been issued on an account?
RPG1
If you've made a mistake in the contract key, how can it be correct?
Tools --> Contract Management
What is a group of Unicorns known as?
A blessing
What key is used to save changes in Vantage?
F5
Name at least three people considered an "associated person".
1. Annuitant
2. Spouse
3. Beneficiary
4. Legal Rep
5. POA
On what page can you find the date of death?
RGG5
True or False: the annuitant ID is always the same as the payee's social security number.
False.
This is a mental disorder commonly found in students with a fear of tests.
Examophobia
Where in ACE would you check to see if the account is a Structured Settlement or not?
The top banner.
Can a minor annuitant pass security on their own account?
No.
Name the screen you would use to update an address or start to add a bank name.
RFC1
Name the three components of a contract key.
ANNT ID, first three letters of last name, CO code.
What is the tiny plastic covering on the tip of a shoelace called?
An aglet
Name the Structured Settlement CO codes.
01, 03, 05, 06, 09, 10 (13)
Where should you look to find the parent/natural guardian of a minor annuitant if they are not listed in the system?
The structured documents found in BOSS or SIR.
Name the two screens you can use to check for changes made on the account.
NPD1 and RGX1
If MetCare could not build the contract key for you, what tab will you build it manually on?
Build contract additional info tab.
Back in the 1600's, what was used in thermometers instead of mercury?
Brandy
What is the full sign-on string for Vantage?
CSSN PS VRPS NAME VPAY
Describe the difference between a legal rep and a POA. Also, who can you talk to when they are on file?
A legal rep is court appointed and a POA is decided by the annuitant. You can only talk to a legal rep if they are on file, but you can talk to the POA or the annuitant.
List at least three screens a POA or legal rep could be listed on.
RGG1, RGG3, RIG1, RIG2, CPB2, NPD1
Create the contract key for Justin Smith, who has an ANNT ID of 124662WSI and was converted to ACE.
124662WSI-SMI-13
Google may be your preferred search engine, but do you know how it got its name?
The name originated from a misspelling of the word "googol" the mathematical term for the number 1 followed by 100 zeros.