Case study
The role of collaborative interorganizational relationships in supply chain risks
A Supply Chain View of the Resilient Enterprise
The Future of Global Supply Chains in a Post-COVID-19 World​
100

What major logistics company is the protagonist, Jessica Glück, working for in this case study?

Global Forwarder Inc.

100

What type of capital refers to the systems and processes companies use to work together?

Structural Capital

100

What are the two primary strategies to build resilience in supply chains?

Redundancy and flexibility

100

What major event in 2020 disrupted global supply chains, highlighting their vulnerabilities?

The COVID-19 pandemic

200

What greenhous gas put pressure on the shipping industry to reduce its emissions?

Sulfur

200

Which practice involves working with multiple suppliers to reduce the impact of a single supplier's failure?

Multi-sourcing

200

What term is used to describe disruptions designed to inflict maximal damage, such as terrorism?

Adaptive threats

200

What was a major logistical challenge that led to supply shortages during the early stages of the pandemic?

trade route bottlenecks and container shortages

300

Give two of the five suggestions made my Jessicas friends to address the container shortage.

1)Containers can be sourced from Hamburg Harbor

2)Making reservations for containers beforehand.

3)Source containers directly from carriers.

4)Stockpile containers at the company in advance.

5)Purchasing containers for the company to guarantee availability at all times.

300

What type of risk includes large-scale external disruptions, like natural disasters and pandemics

macro-risks

300

Name 4 out of the 7 stages of disruption

1) Preparation

2) Disruptive Event

3) First Response

4) Initial Impact

5) Full Impact

6) Recovery Preparations

7) Recovery

8) Long-term Impact

300

What was one of the key advantages of reshoring manufacturing during the COVID-19 pandemic?

Reducing dependence on international suppliers for critical items

400

What operational strategy involves retaining inbound containers to use them for outbound shipments?

Strategic Stockpyling

400

What is the negative outcome of relying too heavily on trust in interorganizational relationships?

Trust can be taken advantage of, leading to issues like price hikes or quality degradation

400

Which company mitigated disruption impacts during the 2003 SARS epidemic by leveraging local employee efforts?

DHL

400

How did companies adapt their supply chain management strategies to address demand-supply imbalances post-pandemic?

By increasing inventory levels for critical products and diversifying sourcing

500

What does the term demurrage refer to?

The charge the merchant pays for keeping the carrier's equipment beyond the free time offered by the carrier for delivery of goods in ports, terminals and depots.  

500

Explain why too much multi-sourcing can create complications in a supply chain.

It can create chaos and make it difficult to manage quality or enforce standards.

500

Which advanced supply chain concept allows companies to use postponement strategies to mitigate disruption impacts?

Semifinished inventory kept in a state ready for customization

500

How is the evolution of governance in GVCs changing the relationship between firms and suppliers?  

The evolution is shifting towards more collaborative governance models, with a focus on resilience over efficiency and shared responsibility between firms and suppliers.