What do I do if?
T.E.R.M.
Rounding
Incident Type
Where is it?
100

I noticed a door not working properly.

What is "Submit a work order through Anitra."

100

This is the definition of T.E.R.M.

What is Technical Elements of Risk Management?

100

This is how often staff should round on patients when conducting patient observation rounds.

What is every 15 minutes?

100

This incident type where patients inform staff s/he wishes to be discharged and is allowed to leave.

What is AMA Discharge?

100

Policies and Procedures can be found in this location

What is the "P" drive

200

My computer isn't working.  What do I do?

What is: "Submit a work ticket by sending an email to: niait@uhsinc.com"

200

If a patient who has been in the hospital less than 48 hours is slated for discharge, what must be done according to TERM? 

What is: "Physician must obtain a second opinion or document rationale for not obtaining it in the MR"

200

These elements should be on every patient observation rounding sheet.

What are precautions, monitoring level and photograph?

200

This is the incident type identified when making rounds down the hallway and a staff observed two patients kissing.

What is sexual boundary verbal/physical non-aggressive breach?

200

The unit is out of shampoo.

What is, "Notify facilities to request more."

300

I noticed a patient doesn't have face stickers.

What is, "Call admissions and get them to print the stickers."

300

How many days supply of medication can a practitioner write for?

What is: A maximum of 15 day supply.

300

These are the elements Senior Leadership are looking for when conducting patient observation rounds via camera.

What is concurrent documentation, use of a flashlight, spending sufficient time in the room and hallway presence? 

300

This is the incident type when a patient is found on the floor in their room and had to be sent to the hospital.

What is fall, unobserved?

300

My badge isn't working.

What is: "Notify Crystal."

400
A patient tells me she/he has been sexually assaulted.

What is, "Inform the House Supervisor so she/he can initiate the Abuse/Neglect Response Plan." and call the Risk Manager.

400

Which senior leaders are responsible for conducting camera reviews monthly?

Who are: CEO, CEO, CNO, and FRM

400

What must staff do in-between rounds during the over-night?

What is: "Maintain a hallway presence."

400

This is the incident category where an event or situation that places patients, staff, or visitors in danger from unsafe conditions, loss and unlawful access.

What is Security Breach?

400

A patient is newly admitted to the unit at 2am and hasn't eaten for several hours.

What is: "Get the patient a sandwich from the snack fridge on the unit."

500

I hear an overhead page for Dr. Blue

What is, Direct care staff: "If I am on the Code Blue team, I grab the emergency equipment in the nursing station and go to the code area to receive direction from the code coordinator."  "If I am not on the code blue team and can assist, I should proceed to the code area to see if I can assist with milieu management in any of the patient care areas in the hospital.

500

When a patient's discharge plan includes utilizing the city bus, or other public transportation system, what must be done?

What is: Ensure and document that the patient has an understanding of how the transportation system works and is able to comply with it.  Walk the patient to the bus stop and ensure he/she gets on the bus.

500

At minimum, rounds will document locations and overt behavior during the day and location plus _____ and ____ during the night.

What are observed respirations and position?

500

This is the incident type when a patient is sitting in front of the nurse's station, within view of staff, grabs a sharp object and begins to scratch their wrist.

What is a non-suicidal self-injurious behavior?

500

A sprinkler valve is gushing water, and there is no fire.

What is: "Get the catchment tool in the soiled laundry room and cover the valve while someone else turns off the water."