Plates
The plates numbers do not match but the VIN does
What is New Hard plates
If they have to wait a certain amount of time before they can get REG then they must wait until towed
What is Tow-out
If you refer to this in the brain, it will show all DOF location, our phone number, website, give option to pay online, and tell give reason for being booted, and fees associated with it, as well as timeframe for being towed.
What is Boot sticker
This list all changes that have been made. It requires a thumbs up once you have read. It should be checked at beginning of shift and at end.
What is Boot mafia New Information
Please use this before making a post. Chances are the RO has already called and the question has already been asked and answered.
What is Search Bar
RO states they placed their friends LP on their vehicle to prevent it from being towed, RO stated they just purchased the vehicle and never removed the plates.
What is Possible Dirty Plate
Sales Hold, Illegal plates, Tow-outs, all require this to move forward
What is VEHICLE MUST BE TOWED FIRST
These do not have a self-release option. They are for registered owners (RO's) with violations over $1.500.00 and or previous Runaways.
What are orange boots
All payments are sent to portal except for this one
what is E check
While you required to clock into Paychex once you have schedule and use break tracker you should also be including your time in this as well.
What is Time- Tracker
Rather you can advise the RO to inform the DMV that the vehicle was towed by the Marshall for unpaid violations in judgement. The DMV might have a way of requesting the plates be destroyed.
What is surrendering plates
RO are sent here when DMV will not renew REG, and we can't take payment because REG is expired
What is DOF
All vehicle REG for all states can be found here
What is email Brain
These needs to be set and match as closely as possible to the calls that you had. New ones are added when needed.
What is dispositions
What is pull plate in pp thread and post document has been added
Pics will be sent off and once we have approval case will be updated, takes up to 48 hours, then we will call RO and take payment
Timeframe for New Hard Plates
This location has the AAO office
What is all Business Center locations
As an agent - we know this is also missing what?
You must pay 20% or more of the total amount due at the time you enter into the agreement
100 % of fees
Damages caused during the towing process need to be disputed with the towing company.
What is Damaged Vehicle Form
Please contact leadership when you need this done, and only when case is ready for payment, meaning boxes are checked and documents are valid.
What is suspend tow
Old plates must be turned in and they must have release from DMV and it must be sent in and car must have New hard plates registered in NY, must be registered to same RO as old plates, must be in city limits, and we need pics of the car with boot and location of car and pic of vin plate (runaway pics and pic of vin plate).
New Hard Plate Process
These are the only two exceptions to payment without required documents
What is NTR / Tow-out
these are the only documents that count as Valid Registration as long as all the information matches the Case information per the Sheriff's Back Office
What are Cab Cards
booting a different vehicle registered to the same owner
what are tickets follow owner not cars
Currently, there is no time frame for this, RO just have to wait If they have new hard plates, please follow that process and other than that, let them know it's being worked.
What is Immediate Tow Thread