RPL Trivia
How many libraries do we have in our system?
8
What is the standard loan period for most materials?
14 days
A customer wants to learn a new language. What online resource can best help them?
Pronunciator
A customer is looking for books to read at bedtime for their 5-year-old child. What kind of book should you recommend?
J EZ/Picture Books
A customer is looking for a book that is available at another location. How do you help them?
Before directing them to another location, call the other location and ask staff to place a phone hold on their behalf.
What three library branches have a tool lending library?
Casa Blanca, La Sierra, & Main
At what tempeature are cooling centers activated?
97°F or higher.
A mom and her son are asking for homework help. What online resource would you refer them to?
Brain Fuse
A customer asks where they can find the new Nora Robert's book. What should you do?
As the customer clarifying questions and look up item in the catalog to see where it is available.
A lawyer comes to the information desk requesting personal patron information in relation to a case. What should you?
Library card that does not require photo ID or proof of address
Computer Use Only Card
How many books can you check out on Libby?
10
A customer is looking for fairy tales and folklore. What dewey decimal section would you direct them to?
398.2
Who do you notify when a council member request a room rental
Supervisor or Manager
What year did the first public library in Riverside open?
1889
Number of active claims returned items allowed at any given time
Four
A customer is looking for on demand video streaming content. What two resources can you recommend?
Kanopy & Hoopla
I have a Kindle and someone told me I could check out books for free to read on it. What kind of books do you have available for Kindle?
You can check out eBooks and audiobooks on Libby to read on your Kindle.
Who can sign a Private Person Order of Arrest when an excluded patron is on premises
Any staff member
What is the library brand statement for RPL?
Sparking curiosity and providing tools for discovery
A customer who currently lives in New York wants to sign up for a Library Card. What should you do?
Let them know they can apply for an out of state card for a $10 fee, valid for six months.
A home-schooling parent is looking for online resources for children to help find information for a research-based project. What two online resources can you recommend?
Britannica School and National Geographic Kids
I’m having issues with my landlord, do you have a book that can help me learn about my rights as a renter. What resource can you refer them to?
NOLO Guides and/or legal databases
A candidate running in the upcoming election attempts to donate campaign merchandise for library staff and the public. What should you do?
Kindly decline and call your supervisor/management to report this attempted donation.