Entrata
When Snappt has a promotion going on can I offer that to Entrata clients?
Yes, We control contract negotiation completely. Exceptions should always be approved by management.
How will co-selling be handled in this partnership?
Snappt sales team will work closely with ResMan sales team as the SME to work an opportunity.
Pricing: When selling Yardi SWP why types of billing structures are permitted?
Same as direct. Per Unit or Transactional
NOT both!
After discovering the PMS uses RIQ whats are the next steps?
Sales team should pass along notes to Reydavid to make the partner/PMS intro for contracting and joint demo
Who manages contract and billing?
Snappt Sales
What date did the Document Verification powered by Snappt officially go live?
Bonus: When did IV launch with Entrata?
June 2024
Bonus: Oct 2024
Onboarding: When Resman client asked about training how should you direct them?
"Your Resman account manager can help schedule your training and answer any questions you may have"
Support: Who handles support issues after go-live?
Yardi support handles client issues
When did ResidentIQ Fraud Detection powered by Snappt Launch?
April 2024
What Snappt products are available with Yardi SIPP?
Bonus: What Snappt products are available with RealPage?
Fraud Detection
IV
CP (Opt in)
Which part of the Entrata platform is Snappt currently integrated with?
Resident Verify
Resman client has new sites to add. What should be done?
Involve Reydavid immediately to work with Resman AE for contract and Training.
How will this be implemented once Yardi customers opt in to Snappt’s embedded service?
The client will be onboarded with the Yardi ScreeningWorks Pro team. The Yardi team will activate the “Snappt” setting once the Snappt Addendum has been signed by the client.
How does applicant disputes change with RIQ?
It doesnt! Applicants should reach out to disputes@snappt.com to submit your inquiry or appeal request
What are the advantages of an embedded partnerships (ResMan, Entrata, etc.) vs an "outbound integration" (Yardi SIPP,
1. Product stickiness
2. Collaborative Innovation
3. Joint market expansion
Product: Entrata offers IDV and VOI in addition to Snappt. Is it possible to still use Snappt if a PMC uses Entrata VOI?
Yes, They can waterfall VOI to Snappt if applicant refuses to use VOI.
How will customer billing be handled with the partnership?
ResMan bills the customer directly.
What is the name of the Yardi product Snappt is embedded in?
ScreeningWorks Pro
Resident IQ has several platforms. Which platform is Snappt embedded into?
Tenant Tech
At what point does the SnAX experience kick off with Yardi SIPP?
After an applicant is marked as Applied in Yardi, the the prospect will automatically be sent an email with the Snappt Applicant Link for them to upload their documents.
Does the customer need to sign an MSA/addendum with Snappt, Entrata or both?
Both.
What is the market price for ResMan Fraud Detection?
$1.50 per unit
Does a customer using Snappt within SWP experience the SnAX/DUP?
Yes.
What Snappt products are available with the RIQ partnership?
Fraud detection
What does SIPP stand for?
Standard Interface Partnership Program, Yardi’s specific program for integration partners.