Warranty period
VA devices
5 years
US device under warranty
Warranty Repair
AirTouch cushion
7 days
Cushion no longer under warranty
NA
US devices
2 years
Canada device no longer under warranty
We no longer Repair Canada Air 10/Air11 devices no longer under warranty, effective Jan 16, 2023. Refer customers to authorized service centers in Canada.
Climateline tubes
90 days
Canada device under warranty
Warranty repair since Jan 16, 2023. Before that date, it was Platinum RMA and replacement.
Humidifier Cleanable Tub
1 year
Slimline under warranty
Product problem